Consultant, Solution Deployment Upgrade Delivery

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Oversee the enhancement of the medication management system utilizing both clinical and technical expertise.

• Engage extensively with clients, building relationships at the Director and key stakeholder levels.

• Collect customer requirements and establish best practices, design choices, and relevant policies and procedures.

• Execute necessary tasks to ensure timely upgrade implementations and customer satisfaction.

• Exhibit understanding of pharmacy and clinical workflows, integration of hospital and pharmacy systems, clinical device configurations, interface validation, user account role design, and Active Directory.

• Identify risks, challenges, and opportunities for proactive enhancements as an advocate for the customer.

• Troubleshoot and provide consultation on pharmacy workflows, best practices, and standardization within health systems.

• Enhance customer upgrade experiences by improving efficiency and consistency.

• Share insights gained and feedback from the field for ongoing improvement.

• Assist in knowledge transfer and onboarding initiatives.

• Advocate for standardized delivery methodologies and operational consistency across upgrade projects.

• Mentor consultants and aid in the development of team capabilities and organizational knowledge.

• Keep accurate and current project documentation.

• Build relationships with sales and service teams during the pre-sale and post-upgrade phases.

• Create collaborative working relationships with cross-functional project teams and customer teams.

⛳️ Requirements

• An associate degree is preferred or equivalent education and work experience.

• Proficiency in HIS/PIS systems and knowledge of pharmacy and nursing workflows.

• A minimum of three years of experience in a healthcare setting with technical (systems) involvement and computerized system applications.

• Experience with integrated delivery networks or large health systems is mandatory.

• Preferred certifications include RPh and Pharmacy Technician.

• Ability to lift at least 40 lbs.

• Capability to push, pull, stoop, bend, and lift as required.

• A valid driver’s license is required and must be maintained.

• Candidates must be at least 21 years old.

• Must adhere to BD's auto safety standards.

• Upon hiring, proof of current immunizations and any additional facility-required immunizations must be provided and maintained.

• Required immunization documentation includes Hepatitis B, current-year Influenza, MMR, Varicella, annual TB/PPD, and Tetanus/Diphtheria/Pertussis.

• Ability to work independently from a home office.

• Willingness to travel between 25% to 75%, including overnight trips.

• Flexibility to work varied hours, including some evenings and weekends.

• Strong verbal and written communication skills.

• Must comply with relevant BD policies, procedures, administrative tasks, and applicable regulatory requirements.

🏝️ Benefits

• Comprehensive Total Rewards program.

• Opportunities for rewards and recognition.

• Competitive compensation and benefits packages.

• Ability to work independently from a home office.

• Flexible working hours.

• Field-based work arrangement.

• Travel expenses and field travel arrangements are implied by the role.

• Opportunities for learning, growth, and development.

• Workplace accommodations are considered in accordance with applicable law.