Consultant, Ad Operations

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• Oversee the establishment, quality assurance, and continual upkeep of client measurement integrations

• Act as the main point of escalation for intricate operational and partner-related matters

• Conduct root-cause analysis and guide issues to resolution

• Collaborate with Product and Engineering teams on troubleshooting, platform improvements, and the launch of new features

• Track operational key performance indicators and performance metrics to uncover trends, risks, and opportunities for enhancement

• Assist in the onboarding and enablement of new partners, products, and platform functionalities

• Develop and refine operational processes, documentation, and training programs

• Ensure that operational activities comply with data governance, adherence to regulations, and privacy standards

• Offer actionable insights to internal teams, partners, and clients by interpreting technical concepts for both technical and non-technical audiences

• Report to the Manager I, Data Integration

⛳️ Requirements

• 3–4 years of experience in Advertising Operations, advertising technology, or digital media operations

• Experience in executing detailed technical tasks within an agile environment

• Extensive knowledge of programmatic advertising workflows, ad serving, measurement, and the advertising technology and marketing technology landscape

• Strong analytical and problem-solving abilities, including utilizing data to pinpoint root causes and devise solutions

• Experience in collaborating with Product, Engineering, Commercial, and external partner teams

• Bachelor’s degree or equivalent professional experience

• Excellent written and verbal communication skills

• Capability to elucidate technical concepts to non-technical audiences

• Practical knowledge of Data Management Platform workflows and Multi-Touch Attribution measurement solutions

• Familiarity with advertising measurement integrations, ad-serving workflows, and external advertising technology platforms

• Ability to conduct integration quality assurance, investigate operational data-quality concerns, and assist in technical issue resolution

• Proficient in Microsoft Excel, including PivotTables, VLOOKUP, and INDEX/MATCH

• Familiarity with file-server and data-transfer environments, such as Google Cloud Platform, Amazon Web Services, and File Transfer Protocol solutions

• Knowledge of HTML, JavaScript, SQL, or similar programming tools

• Understanding of market research, attribution methods, big-data concepts, modeling approaches, and marketing principles

• Familiarity with identity-based advertising, data onboarding, demand-side platforms, supply-side platforms, data clean rooms, platform migrations, or large-scale operational transformations

🏝️ Benefits

• Work/life flexibility

• Resources available for teams worldwide to collaborate and pursue excellence

• Support for career development and growth

• Opportunities to expand, innovate, and contribute to communities and clients