Condominium Authority Tribunal Member

This is a fully remote position, open to applicants in Canada.

📋 Description

• Facilitate and resolve condominium disputes in writing using the CAT’s online dispute resolution platform.

• Operate in alignment with the CAO’s mission, core values, and governance and accountability documents.

• Handle multiple cases concurrently.

• Review active cases at least once daily for messages and tasks, and more frequently as needed based on ongoing cases.

• Attend monthly Member meetings and any additional training or meetings as required.

• Engage in the Tribunal Member performance assessment process, which may include self-assessments, peer reviews, and discussions regarding learning plans and supports.

• Obtain comprehensive training and understanding of applicable laws, tribunal procedures, and the CAT online dispute resolution system.

• Work under the general guidance and mentorship of the CAT Chair and one or more Vice-Chairs.

• May be considered for inclusion on an eligibility roster for future appointments, including CAT Member and Vice Chair roles.

⛳️ Requirements

• Must reside in Ontario.

• Experience in a neutral dispute resolution capacity, such as tribunal member, adjudicator, arbitrator, mediator, conciliator, ombudsperson, or a similar role.

• Capability to mediate and adjudicate disputes, including issue identification, evidence assessment, facilitating resolutions, and rendering fair and impartial decisions.

• Proficient in conducting dispute resolution primarily through written communication in an online setting.

• Experience in interpreting and applying legislation, policies, case law, or regulatory frameworks in a relevant context.

• Familiarity with, or the ability to quickly acquire knowledge of, the Condominium Act, 1998, the Statutory Powers Procedure Act, administrative law principles, procedural fairness, and natural justice.

• Strong analytical, problem-solving, and decision-making abilities.

• Excellent written communication skills.

• Ability to produce clear, concise, well-reasoned, legally sound written decisions, orders, and procedural directions within set timelines.

• Understanding of, or a demonstrated interest in, administrative tribunals, condominium law, condominium communities, and consumer protection.

• Effective, respectful, and empathetic communication skills with diverse participants, including self-represented individuals.

• Commitment to principles of accessibility, procedural fairness, diversity, equity, inclusion, and accommodation.

• Strong organizational and time-management skills.

• Advanced computer skills, including proficiency with Microsoft 365 applications such as Word, Teams, SharePoint, and Outlook.

• Proven integrity, professionalism, and accountability.

• Ability to maintain confidentiality and manage conflicts of interest appropriately.

• Capacity to act in accordance with the law and the CAO's mission, values, and policies.

• Dedication to ongoing learning, professional development, and continuous improvement.

• Availability to commit 10 to 20 hours per week exclusively to CAT responsibilities.

• Fluency in French, both written and oral, is an asset that will receive additional consideration.

🏝️ Benefits

• Employment accommodations available throughout the recruitment process and in all employment aspects.

• Part-time, per diem appointment.

• Opportunity for remote work.

• Access to training and mentorship from the CAT Chair and Vice-Chairs.

• Additional training and Member meetings as needed.

• Performance assessments, learning plans, and various supports.

• Continuous learning, professional development, and improvement opportunities.

• A diverse, anti-racist, inclusive, accessible, merit-based, respectful, and equitable workplace.