Community Outreach Manager – Temporary Parental Leave Coverage

This is a fully remote position, open to applicants in Spain, +5 more countries.

📋 Description

• Oversee frontline community outreach efforts to ensure that food assistance reaches communities affected by disasters promptly.

• Perform swift community assessments to determine immediate food requirements.

• Recruit, train, inspire, and manage community outreach teams and Corps members driven by local initiatives.

• Establish trusting and culturally aware relationships with various communities.

• React to disaster sites within four hours' notice, typically for activations lasting around four weeks.

• Create and execute flexible response strategies in scenarios involving natural disasters and conflicts.

• Advise on response scope and manage or execute community outreach initiatives.

• Provide the Response Director with regular operational updates.

• Collaborate with WCK departments, as well as procurement, logistics, finance, and local partners.

• Ensure smooth transitions and handovers between Activation Managers and rotating Response Corps teams.

• Complete After-Action Reports and document process-improvement insights.

• Collect beneficiary feedback and suggest strategies for scaling up or winding down responses.

• Share cost estimates for meal production and logistical necessities.

• Source materials and supplies, ensuring timely delivery to affected regions.

• Act as an ambassador for World Central Kitchen to beneficiaries, partners, and the media.

• Undertake additional responsibilities and special projects as required.

⛳️ Requirements

• Capability to spend up to 70% of the time in the field.

• Must reside within one (1) hour of an international airport or be open to relocating.

• Willingness and ability to frequently travel to remote and potentially hazardous areas on short notice (within four hours).

• Bachelor's degree and/or equivalent experience preferred, or a minimum of 5 years in management positions.

• Experience in high-paced, dynamic settings, ideally in military, emergency response, culinary, humanitarian, or event management fields.

• Proven experience in leading, training, and coaching large teams in challenging and rapidly evolving environments.

• Ability to distill a significant amount of information into actionable steps while under pressure.

• Competence to work independently with limited infrastructure and resources.

• Willingness to operate in challenging conditions with basic living arrangements.

• Ability to collaborate effectively with others and follow instructions for self-protection and team safety.

• Proven negotiation and diplomacy skills in complex and potentially unstable situations.

• Maintain a calm and composed demeanor in crisis situations, capable of making sound decisions under stress.

• Physical fitness and endurance to work long hours on physically demanding tasks in varying and potentially extreme climates.

• Strong mental resilience and emotional intelligence to manage stressors associated with conflict environments.

• Cultural awareness and sensitivity when engaging with local communities.

• Fluency in English is required; proficiency in Spanish, French, or Portuguese is highly desirable.

• Must possess a valid Driver's License.

• Must hold a valid Passport.

• Must already have the right to work in Spain, Malaysia, Singapore, Poland, Portugal, or the Philippines.

• Visa sponsorship or relocation support is not provided.

• A cover letter is required.

• Subject to reference and background checks.

🏝️ Benefits

• Benefits, leave entitlements, and statutory contributions provided according to the regulations of the country of employment.

• Opportunities for continuous learning and professional development.

• A supportive and enthusiastic team environment.

• Compensation aligned with local market standards and commensurate with experience.

• Employer of Record HR support, payroll, benefits, and compliance processes where applicable.