Community Manager, Italian Speaker – Freelance

This is a fully remote position, open to applicants in Austria.

📋 Description

• Leverage native cultural knowledge and language abilities to guarantee genuine, captivating, and culturally appropriate communication.

• Oversee social media platforms, engage with comments and messages, and cultivate positive interactions for client brands.

• Serve as a primary contact for clients who speak Italian.

• Manage daily client communications and follow-up tasks.

• Collaborate with creative, social media, and account teams to ensure communication aligns with client expectations and brand standards.

• Tailor tone, language, and messaging to suit each brand.

• Ensure consistency across customer and community interactions.

• Recognize incoming inquiries, community feedback, and potential challenges.

• Elevate pertinent topics to the appropriate team members.

• Independently manage tasks and priorities in a freelance capacity, approximately 5 hours per week, with the possibility of increasing hours.

⛳️ Requirements

• Native Italian speaker with a deep understanding of the culture and language.

• Capability to communicate in an authentic, engaging, and culturally relevant manner to local audiences.

• Experience or aptitude for monitoring social media channels, responding to comments and messages, and fostering positive engagements.

• Skill in supporting relationships with Italian-speaking clients and managing daily communications and follow-ups with professionalism.

• Ability to coordinate effectively with creative, social media, and account teams.

• Competence in adapting tone, language, and messaging to various brands while preserving brand voice and consistency.

• Proactive and responsive in addressing incoming questions, community feedback, and potential issues.

• Capability to escalate relevant matters to the suitable team members.

• Ability to work independently and manage tasks and priorities proficiently in a freelance environment.

• Flexibility, responsiveness, dependability, and a proactive attitude.

• Genuine passion for sports and a thorough understanding of sports communities, their culture, and fan engagement.

🏝️ Benefits

• Opportunity to work in a dynamic and engaging environment.

• Flexible working hours to accommodate personal schedules.

• Potential for increased hours based on performance and demand.