This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the primary steward for the DEV developer community on a daily basis.

• Engage actively on DEV every day by reading, commenting, reacting, posting, and understanding its culture and active members.

• Take ownership of DEV moderation, set platform standards, make final decisions on complex cases, and collaborate with volunteer moderators.

• Oversee and manage community support channels and inboxes.

• Identify key contributors, recurring issues, and emerging challenges within the community.

• Direct feedback, bug reports, feature requests, and escalations to the appropriate internal teams.

• Recruit technical writers and contributors from the developer ecosystem to join the DEV platform.

• Manage or support MLH's presence on Reddit and other relevant community platforms.

• Curate community content through editorial roundups, newsletters, and email marketing campaigns.

• Acknowledge valuable contributions, enhance content quality, and maintain a consistent brand voice.

• Utilize AI tools to streamline community and content tasks while exercising judgment and quality control.

• Foster connections between the MLH and DEV communities, representing community needs within MLH.

⛳️ Requirements

• An active, established member of the DEV community with a proven track record of contributing to and engaging on the platform.

• A DEV profile with a verified history is mandatory.

• Experience in moderating, setting up bots, creating automations, or managing a Discord server.

• Familiarity with Reddit and other online community platforms.

• Excellent writing and editing capabilities.

• Strong instincts for curating relevant content.

• Understanding of the lifecycle of a community-reported GitHub issue, from initial report to resolution.

• Ability to make sound decisions in ambiguous situations, including moderation choices, content issues, and support escalations.

• Experience utilizing AI tools as a foundational element, followed by refining, curating, and adapting their outputs.

• A minimum of four hours of overlap with US Eastern Time during each workday.

🏝️ Benefits

• Stock options.

• Medical, dental, and vision benefits.

• 401K plan.

• Unlimited PTO.

• Opportunities for travel.