Community Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Expand the SpotDraft Community on a global scale to enhance activation, retention, expansion, and pipeline.

• Collaborate closely with the CMO and the leadership team.

• Establish SpotDraft’s community strategy, beginning in North America, with a scalable blueprint for global outreach.

• Connect online and offline initiatives to growth and retention in key segments.

• Identify and empower legal influencers and customers through champion programs and engagement strategies.

• Transform champions into references, speakers, and create a direct feedback loop for product insights.

• Initiate and manage virtual programs, GC and legal ops roundtables, city meetups, and industry event participation, including CLOC.

• Collaborate with SpotDraft and Beacon’s events team.

• Develop tools, platforms, and processes to efficiently operate community programs across various regions.

• Create measurement frameworks that link community activities to activation, retention, expansion, and revenue.

• Report community performance metrics to the leadership team.

⛳️ Requirements

• Over 4 years of experience in Community, Growth, events, or Customer Marketing roles within B2B SaaS, demonstrating a successful track record in scaling a community.

• Proven experience in building communities for professional audiences, preferably in-house legal, legal ops, procurement, or other complex business functions.

• Expertise in establishing community KPIs and aligning them with activation, retention, expansion, and pipeline objectives.

• Capability to design roundtables, dinners, and flagship events for senior in-house attorneys.

• Strong project management skills; adept at delivering quickly and adapting based on feedback.

• Ability to collaborate across functions with Product, Sales, CS, and Brand teams across different regions.

• Familiarity with AI tools and proficiency in using modern applications such as Claude and ChatGPT.

• Application materials must include a resume, phone number, LinkedIn profile, and location.

🏝️ Benefits

• Work alongside brilliant teammates—Collaborate with some of the brightest minds in legal tech.

• Expand your network—Engage with leading founders, investors, and industry experts.

• Make a real impact—Take ownership of projects and witness the results of your work.

• Aim high and take bold actions—We trust you to deliver, innovate, and challenge the status quo.

• Equal-opportunity employer.

• Personal data will be handled confidentially and used solely for hiring purposes.

• Expected compensation range options of $71K–$180K are included in the application form, although a specific base salary range is not stated.