Community Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage ongoing community interactions for multiple Mighty Pro Hosts simultaneously.

• Assist Mighty Pro communities in functioning effectively and expanding through impactful and memorable member experiences.

• Play a crucial role in scaling outcomes for Mighty Pro Hosts and their members.

• Participate in the onboarding process for new Mighty Pro Hosts, understanding their brand voice and audience while coordinating communication rhythms, content approval processes, and role expectations.

• Establish and oversee communities, online courses, challenges, and events for Mighty Pro Networks.

• Implement monthly themes, weekly activity schedules, and daily polls and questions in collaboration with the Mighty Pro team and Hosts.

• Produce newsletters, educational materials, member highlights, and other high-quality content at scale, tailoring deliverables to fit each Host’s brand voice.

• Welcome new members and assist them throughout their community journey by responding to inquiries and resolving issues.

• Direct members to relevant community sections using automation tools.

• Support live events and challenges by organizing logistics, distributing promotional content, and managing real-time moderation, communication, and follow-up summaries.

• Track analytics, adjust execution to sustain engagement, and identify insights and trends.

• Maintain ongoing communication and reporting with Mighty’s Community Strategists and assigned Mighty Pro Hosts.

⛳️ Requirements

• A strong desire to learn innovative strategies and features offered by Mighty Pro.

• Demonstrated experience in marketing and content creation, with a history of developing engaging narratives that foster engagement and growth.

• Familiarity with the current demands and opportunities in community management.

• Excellent writing and editing capabilities, with the flexibility to adjust tone and style for various brands and audiences.

• Keen attention to detail, ability to incorporate feedback, and adaptability to each Host’s voice and preferences.

• A passion for community development, exhibiting empathy and curiosity to nurture relationships with Hosts and members.

• Confidence in participating in and occasionally leading community calls while representing a Host’s brand.

• Strong organizational abilities and capacity to manage multiple Mighty Pro Networks at once.

• Proactive and consistent communication skills for managing relationships with Community Strategists and Hosts.

• Knowledge of analytics and a data-driven mindset for evaluating and enhancing community health and engagement.

🏝️ Benefits

• A vibrant, remote-first work environment that promotes creativity, independence, and innovative thinking.

• Comprehensive benefits package, including health, vision, dental, and paid time off.

• Clear pathways for professional advancement, including leadership opportunities and skill development support.

• The opportunity to influence the future of how communities, creators, and brands flourish online, alongside a team that’s shaping what’s next.