Communications – Adoptions Specialist

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Develop and coordinate release communications that are in line with the customer's release calendar.

• Oversee and keep the user adoption portal and MED365/Microsoft Teams communication channels updated.

• Prepare and disseminate notifications regarding system downtime and urgent service announcements within set timelines.

• Maintain precise records for audit and compliance purposes.

• Create and manage user surveys to evaluate satisfaction, gauge confidence in services, and pinpoint areas for improvement.

• Design focused communication campaigns utilizing approved product guidelines.

• Ensure clinical precision through proper review and validation.

⛳️ Requirements

• At least 3 years of experience in communications, change management, or user engagement within an IT or healthcare setting.

• Proficient in managing and maintaining content on SharePoint and MED365 platforms.

• Skilled in developing, administering, and analyzing user surveys to evaluate satisfaction and engagement.

• Must fulfill eligibility criteria for a Tier 3 background investigation.

• Remote work location within the US.

• Requirement for Public Trust (Tier 3) clearance.

🏝️ Benefits

• Company-supported professional certifications in line with program activities.

• Opportunities for professional development and career advancement.

• 401(k) plan with a 100% company match up to 6%.

• Comprehensive medical, dental, vision, life, and disability insurance.

• Generous paid time off and recognized company holidays.

• Support for home-office equipment and remote work.

• Reimbursement for fitness and wellness activities.

• Weekly pay schedule and team-building events.