Commercial Solutions Engineer

Posted Nov 2

This is a fully remote position, open to applicants in Australia.

📋 Description

• Identify, develop, and showcase Smartsheet solutions that address specific customer challenges.

• Lead technical sales initiatives and collaborate with sales teams to ascertain customer needs, summarize obstacles, design solutions, and offer technical expertise.

• Conduct discovery sessions to reveal business processes and issues.

• Collaborate with Sales, Marketing, Product, Customer Success, and Professional Services teams to ensure a superior customer experience and promote revenue growth.

• Stay informed about Smartsheet products, services, and industry competitors.

• Assist with virtual and in-person marketing events and initiatives as necessary.

• Engage in cross-functional and departmental strategic projects.

• Provide insights to Product teams to ensure solutions meet customer demands.

• Occasionally travel to customer locations as a technical subject matter expert.


⛳️ Requirements

• A minimum of 2-4 years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or similar role within the SaaS and enterprise B2B software sector.

• Strong critical thinking abilities, a growth-oriented mindset, and experience in analyzing, evaluating, and synthesizing complex issues.

• Experience in leveraging and positioning AI throughout the sales process.

• Demonstrated success in selling across various business lines.

• Robust technical skills and the ability to navigate uncertain and high-pressure environments.

• Exceptional communication and presentation skills, capable of relaying technical information to both technical and non-technical audiences.

• Familiarity with project management methodologies and their practical business applications.


🏝️ Benefits

• Equal employment opportunities in compliance with applicable laws.

• An inclusive work environment.

• The freedom to explore, challenge boundaries, and develop beyond your current role.

• Support for innovative ideas, potential growth, and contributions.

• Comfortable and positive interview experience accommodations available upon request.

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