
Commercial Solutions Engineer
Posted Nov 2

Posted Nov 2
This is a fully remote position, open to applicants in Australia.
• Identify, develop, and showcase Smartsheet solutions that address specific customer challenges.
• Lead technical sales initiatives and collaborate with sales teams to ascertain customer needs, summarize obstacles, design solutions, and offer technical expertise.
• Conduct discovery sessions to reveal business processes and issues.
• Collaborate with Sales, Marketing, Product, Customer Success, and Professional Services teams to ensure a superior customer experience and promote revenue growth.
• Stay informed about Smartsheet products, services, and industry competitors.
• Assist with virtual and in-person marketing events and initiatives as necessary.
• Engage in cross-functional and departmental strategic projects.
• Provide insights to Product teams to ensure solutions meet customer demands.
• Occasionally travel to customer locations as a technical subject matter expert.
• A minimum of 2-4 years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or similar role within the SaaS and enterprise B2B software sector.
• Strong critical thinking abilities, a growth-oriented mindset, and experience in analyzing, evaluating, and synthesizing complex issues.
• Experience in leveraging and positioning AI throughout the sales process.
• Demonstrated success in selling across various business lines.
• Robust technical skills and the ability to navigate uncertain and high-pressure environments.
• Exceptional communication and presentation skills, capable of relaying technical information to both technical and non-technical audiences.
• Familiarity with project management methodologies and their practical business applications.
• Equal employment opportunities in compliance with applicable laws.
• An inclusive work environment.
• The freedom to explore, challenge boundaries, and develop beyond your current role.
• Support for innovative ideas, potential growth, and contributions.
• Comfortable and positive interview experience accommodations available upon request.
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