Commercial Solutions Engineer

This is a fully remote position, open to applicants in Texas.

📋 Description

• Assist customers throughout the journey from initial technical discovery to evaluation and closing.

• Conduct product demonstrations, workshops, and proof-of-concept sessions.

• Collaborate with Account Executives to develop technical strategies and competitive positioning.

• Ensure that customers fully grasp Neat’s value proposition, design philosophy, and future roadmap.

• Eliminate technical obstacles and instill confidence during the purchasing process.

• Collect, assess, and prioritize feedback from customers and partners.

• Transform real-world use cases into practical insights for the Product and Engineering teams.

• Articulate the vision for the roadmap and the capabilities of future states.

• Represent Neat’s innovation strategy in discussions with executives and technical teams.

• Provide product demonstrations that highlight simplicity, intelligence, and design excellence.

• Empower Sales teams through comprehensive training and technical coaching.

• Assist in webinars, events, and marketing efforts.

• Relay information about new product launches and feature updates to internal and external stakeholders.

• Enhance technical storytelling throughout the organization.

⛳️ Requirements

• Significant professional experience in videoconferencing and commercial AV technologies.

• Broad understanding of unified communications and collaboration ecosystems, including web conferencing, IP telephony, and platform integrations.

• Outstanding communication and presentation abilities.

• Capacity to convert technical concepts into tangible business value.

• Experience in customer-facing roles with enterprise and/or channel partners.

• A collaborative attitude with the ability to excel in a rapidly growing global environment.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health insurance plans.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to support work-life balance.

• Engaging work culture with a focus on innovation and teamwork.