Commercial Service Technician – Floater

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Execute installations, preventive maintenance, and repairs on HVAC/R systems, food service equipment, plumbing, fuel dispensers, and electrical systems within the facility.

• Address service requests and efficiently troubleshoot, diagnose, and repair equipment in accordance with warranty standards and industry norms.

• Update the service technician supervisor and store management regarding repair status.

• Complete same-day work order documentation and submit it to the supervisor, ensuring accurate charge allocations.

• Oversee and maintain sufficient truck stock and necessary parts.

• Uphold service vehicle, tools, and uniforms to meet company standards.

• Diagnose and repair fuel dispensers, replace fuel filters, and work on fuel security systems.

• Conduct inspections of facility interiors and exteriors to identify safety and maintenance concerns.

• Carry out preventive maintenance on rooftop HVAC units, split systems, ice machines, standalone refrigeration units, fryers, and other food service equipment.

• Concentrate on diagnosing and repairing HVACR systems, hot-side equipment, and other designated items.

• Assist in the preventive maintenance program, which includes HVACR, plumbing, and other assigned responsibilities.

• Provide coverage for regions during periods of vacancy, PTO, or leave of absence.

• Respond to corporate project requests and surveys as needed.

• Adhere to lockout/tagout procedures and safety protocols for both electrical and mechanical systems.

• Complete service appointments, ensuring accurate notes are recorded and communicate findings with facility maintenance.

• Perform routine testing and calibration of equipment.

• Maintain clean and organized maintenance workspaces and company vehicles.

• Offer support during emergencies such as power outages or safety incidents.

• Travel more than 100% of the time.

• Perform other duties as assigned.

⛳️ Requirements

• Must be legally authorized to work in the United States without employer sponsorship.

• High school diploma or equivalent is required.

• A valid state driver’s license and a positive driving record are required.

• A minimum of 3 years of recent commercial HVAC service experience is necessary.

• EPA Universal 608 certification is required.

• At least 3 years of recent experience in repairing commercial cooking or refrigeration equipment is required.

• Basic knowledge and capability to repair commercial plumbing and electrical systems are essential.

• Fundamental understanding of OSHA guidelines is required.

• Strong analytical, problem-solving, and communication abilities are necessary.

• Ability to work independently with minimal supervision is a must.

• Intermediate mathematical skills are needed.

• Capacity to read and interpret site drawings is required.

• Strong attention to detail and excellent customer service skills are essential.

• Ability to work in congested areas during business hours.

• Effective collaboration with internal departments is necessary.

• Must hold an EPA Section 608 certification.

• Ability to climb ladders is required.

• Must be able to lift and carry up to 50 lbs.

• Willingness to work in inclement weather is necessary.

• Ability to bend, stoop, twist, crawl, and kneel is required.

• Willingness to engage in company-sponsored training, including safety training.

🏝️ Benefits

• Annual performance-based bonus from the company.

• Enjoy weekends off.

• No on-call obligations.

• Access to a company service vehicle.

• Tools and equipment provided by the company.

• Company-issued cell phone and iPad.

• Weekly pay schedule.

• Comprehensive medical, dental, vision, and life insurance plans.

• 401(k) plan with company match.

• Tuition assistance available.

• Adoption assistance offered.

• Paid Time Off (PTO) provided.

• Fuel discounts available.

• Company uniforms provided, including boots, jackets, shirts, and pants.

• Annual reimbursement for boots up to $150.

• Annual reimbursement for pants up to $200.

• All necessary personal protective equipment (PPE) supplied.

• OSHA 10 training provided.

• Company-sponsored safety training available.