Commercial Property Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Ensure that commercial vacancies are up-to-date on LoopNet MLS, including details on unit status, availability, renovations, and property specifics.

• Collaborate with the architect to update floor plans and utilize AutoCAD or other editing tools for final modifications.

• Keep unit information accurate across both marketing materials and internal documentation.

• Evaluate rental applications and organize the required information efficiently.

• Engage with potential tenants and applicants to address any issues related to missing information.

• Prepare lease agreements and associated paperwork, manage signings, and monitor any outstanding documentation.

• Oversee move-ins, move-outs, and lease renewals.

• Collect information regarding tenant maintenance concerns, coordinate repairs with internal teams and vendors, and track work orders until completion.

• Escalate issues when information is inadequate, authority limits are reached, or progress is hindered.

• Create and maintain standardized organizational forms and documents.

• Ensure consistent document formatting, accessibility, version control, accuracy, and organization.

• Address tenant and guest inquiries related to common areas, events, Wi-Fi, and building access.

• Organize and coordinate building events, including vendor management, space setup, and adherence to building regulations.

⛳️ Requirements

• Demonstrated experience in property management, capable of managing actual property-management workflows beyond general administrative tasks.

• Proficient in written and verbal communication in English.

• Exceptional skills in AppFolio or similar property-management operational systems.

• Ability to juggle multiple active property-management tasks and documents simultaneously while keeping track of follow-ups.

• Strong problem-solving skills, including gathering pertinent facts, identifying next steps, and determining when to escalate issues.

• Keen attention to detail when managing vacancy information, lease documentation, work orders, tenant records, and standardized documents.

• Capability to work autonomously in a remote, asynchronous environment and make routine decisions without constant oversight.

• Proactive communication when facing blocked issues, missing information, or if a decision requires input from others.

• Comfortable working across leasing, maintenance, tenant support, marketing, and document management tasks.

• Familiarity with AppFolio, LoopNet MLS, Google Suite, Slack, Dropbox, DocuSign, and AutoCAD or similar floor plan editing software.

🏝️ Benefits

• Paid Time Off (PTO)

• Health Maintenance Organization (HMO)

• Fully Remote Work