Commercial Process Lead

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee designated workstreams within the Sales and Distribution (SD) components of extensive SAP S/4HANA deployments, migrations, and international rollouts.

• Establish and uphold global Order-to-Cash (OTC) process standards, templates, and governance frameworks.

• Act as the primary daily process authority for OTC sub-processes, including pricing, order management, delivery, billing, and available-to-promise (ATP).

• Ensure the uniform execution of OTC processes across various regions and address any deviations.

• Assist with the integration of SD and Finance (FI), covering billing, revenue recognition, and financial postings.

• Collaborate with Sales, Customer Service, Logistics, Finance, Materials Management (MM), Extended Warehouse Management (EWM), and Transportation teams.

• Facilitate process walkthroughs, clarify requirements, and conduct stakeholder working meetings.

• Provide hands-on configuration, validation, and troubleshooting within SAP SD.

• Support comprehensive design across pricing, order management, delivery, billing, ATP, and integrations.

• Organize unit testing, integration testing, and User Acceptance Testing (UAT).

• Maintain process documentation and assist in the creation of Standard Operating Procedures (SOPs) and work instructions.

• Identify process deficiencies and improvement opportunities, proposing best-practice SAP solutions.

• Contribute to global workshops, requirements gathering, and enterprise process alignment.

• Promote continuous improvement initiatives and the global OTC roadmap.

• Undertake additional responsibilities as required.

⛳️ Requirements

• Bachelor’s degree in Business, Supply Chain, Finance, or Information Systems.

• Over 7 years of experience in SAP SD / OTC, including SAP S/4HANA implementations or migrations.

• Familiarity with SAP S/4HANA Sales & Distribution and Order-to-Cash processes.

• Robust understanding of SD–FI integration, including billing and revenue flow.

• Proficient in English (C1 level).

• Capability to convey complex topics clearly to both technical and non-technical audiences.

• Experience in supporting OTC processes in manufacturing, distribution, or shared-services settings.

• Background in manufacturing, life sciences, or global distribution sectors.

• Strong skills in executive communication, presentation, and stakeholder management.

• Ability to spot improvement opportunities and provide constructive recommendations for change.

• Must be eligible to work in the country where the position is located.

🏝️ Benefits

• Expected travel of 20-30% under normal circumstances.

• Equal Opportunity Employer.