
Commercial Operations Associate Director
Posted Oct 23

Posted Oct 23
This is a fully remote position, open to applicants in United Kingdom, +4 more countries.
• Collaborate with business leaders to create and implement strategic and operational plans.
• Assist in the development of annual operating plans, business reviews, and performance management processes.
• Establish, monitor, and report on essential business metrics, KPIs, and performance dashboards.
• Analyze business performance to uncover opportunities for growth, enhance productivity, optimize costs, and improve operational effectiveness.
• Prepare presentations, reports, and business updates for executive-level stakeholders.
• Lead initiatives focused on process improvement and organizational effectiveness.
• Identify operational inefficiencies and implement sustainable solutions.
• Standardize business processes, governance frameworks, and best practices.
• Foster accountability and ensure execution aligns with key business priorities.
• Manage high-impact cross-functional projects from concept through to implementation.
• Oversee timelines, milestones, risks, dependencies, and communications with stakeholders.
• Facilitate decision-making and problem resolution across various teams.
• Ensure initiatives yield measurable business outcomes and strategic value.
• Analyze complex business data and provide actionable insights.
• Develop dashboards and reporting tools to assist in decision-making.
• Monitor operational performance, strategic initiatives, and business trends.
• Convert data into meaningful insights for senior leadership.
• Build relationships with leaders and teams throughout the organization.
• Influence stakeholders and promote alignment on key priorities.
• Support organizational change initiatives and encourage the adoption of new processes.
• Act as a trusted operational partner to senior leadership.
• Take ownership of critical business issues and drive prompt resolutions.
• Track actions, commitments, and follow-up activities to ensure accountability.
• Remove obstacles, expedite decision-making, and enhance business effectiveness.
• Assist with strategic projects and executive initiatives as needed.
• Extensive experience in Commercial Operations, Business Operations, Strategy, Consulting, Project Management, or a related field.
• Strong analytical and problem-solving abilities with a knack for interpreting complex data.
• Proven track record of leading cross-functional projects and implementing organizational improvements.
• Exceptional stakeholder management and influencing capabilities.
• Advanced skills in presentation, communication, and executive reporting.
• Demonstrated proficiency in operating effectively within a fast-paced, international environment.
• Experience supporting commercial, sales, or field-based organizations.
• Background in industrial, manufacturing, engineering, chemicals, water treatment, or related sectors.
• Familiarity with business intelligence tools, dashboards, and performance reporting.
• Project Management certification or formal training in continuous improvement is a plus.
• Proficiency in additional European or Asian languages is advantageous and will facilitate effective collaboration across our international business operations.
• Opportunity to work closely with senior leadership and influence business strategy.
• Exposure to international operations and cross-functional collaboration.
• Ability to lead significant initiatives that enhance business performance and foster growth.
• Become part of a global organization dedicated to innovation, sustainability, and operational excellence.
Bertelsmann SE & Co. KGaA
Jones Lang LaSalle Americas, Inc.
Bertelsmann SE & Co. KGaA
Turing
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