Commercial Operations Analyst

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Provide daily administrative support for Salesforce and associated commercial systems.

• Assist in the maintenance of account hierarchies.

• Aid in forecasting, pipeline management, and revenue reporting tasks.

• Help ensure compliance with commercial processes and governance standards.

• Support KPI monitoring across Sales, Customer Success, and Commercial Operations teams.

• Assist with user acceptance testing (UAT) for new system upgrades.

• Contribute to system implementations and projects aimed at process improvement.

• Collaborate with Sales, Customer Success, Finance, and IT teams to address operational challenges.

• Aid in the upkeep of business documentation and operational knowledge bases.

• Engage in meetings and offer project coordination support as necessary.

• Assist Revenue Operations by ensuring data accuracy and supporting sales and customer success activities.

⛳️ Requirements

• 2-5 years of experience in commercial operations.

• A Bachelor's Degree is preferred.

• Possess analytical and problem-solving skills.

• Excellent communication and interpersonal abilities.

• Proficiency in English is required (both written and spoken).

• Strong customer focus.

• Effective time management skills.

• Experience with Excel, Microsoft Teams, and Salesforce.

• Must be legally authorized to work in Mexico.

• JD Power does not offer employment sponsorship for this role.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Disability insurance.

• Life insurance.

• Retirement savings programs.

• Paid time off.

• Wellness programs.

• Flexible work arrangements.

• Opportunities for learning and development.