Commercial Executive – Key Accounts

This is a fully remote position, open to applicants in Florida, +2 more states.

📋 Description

• Generate new B2B opportunities through proactive outbound prospecting, including cold calling, targeted outreach, networking, and various lead-generation activities.

• Build and oversee a robust sales pipeline from initial prospecting to qualification, proposal, negotiation, and closure.

• Identify organizations that can benefit from Responsive Answering Services and tailor solutions to align with the prospects’ business needs.

• Maintain consistent follow-up and guide qualified opportunities through the sales cycle.

• Cultivate relationships with key decision-makers and stakeholders while offering a professional, responsive, white-glove sales experience.

• Conduct discovery conversations to understand prospects’ communication challenges, service requirements, customer experience expectations, and business priorities.

• Translate client needs into compelling value propositions and recommend suitable answering-service solutions.

• Support long-term account growth and identify opportunities to enhance commercial relationships.

• Prospect and develop B2B opportunities, particularly within pharmaceutical/medical and legal sectors.

• Prepare and deliver impactful sales presentations, pitches, and proposals.

• Clearly articulate the company’s business value, service model, and unique differentiators.

• Manage objections, negotiate commercial terms within approved guidelines, and drive opportunities to successful closure.

• Maintain accurate records of prospects, pipeline activity, and opportunity information in sales systems.

• Track outreach, lead-generation efforts, conversion progress, and sales performance indicators.

• Provide regular updates to leadership regarding pipeline and sales, including risks, opportunities, and next steps.

• Collaborate with internal teams to ensure a smooth transition from signed client to implementation and ongoing account support.

• Represent Responsive Answering Services in client meetings, networking events, and business travel.

• Travel within the United States as required, estimated at approximately six trips per year.

• Offer periodic weekend availability when necessitated by client demands, travel, or business needs.

⛳️ Requirements

• Minimum of 2 years of sales experience preferred, particularly in B2B outbound sales, lead generation, and cold calling.

• Experience selling services or solutions to business clients and managing opportunities through the sales process.

• Strong English proficiency at a native, C1, or C2 level.

• Ability to establish professional relationships and deliver high-touch, white-glove service to prospects and clients.

• Excellent communication, presentation, negotiation, and objection-handling skills.

• Capability to work independently in a remote setting while ensuring consistent activity, follow-up, and reporting.

• Proficiency with Google Workspace and the ability to effectively learn and utilize sales/CRM tools.

• Willingness to travel within the United States approximately six times per year and provide occasional weekend availability.

• Background in B2B sales within pharmaceutical, medical/healthcare, or legal industries preferred.

• Previous experience in pharmaceutical B2B sales is highly desirable.

• Experience in selling answering services, call center/BPO services, or other recurring business services is preferred.

• Familiarity with the business needs and buyer profiles of medical/pharmaceutical organizations or law firms is preferred.

• Experience in developing key accounts and selling to senior decision-makers is preferred.

🏝️ Benefits

• Full-time, permanent position with a remote work arrangement.

• Base salary complemented by a commission structure.

• Three weeks of paid time off.

• Applicable statutory and company benefits.

• Opportunity to directly impact new business growth and foster key client relationships.

• A client-centric environment where consultative selling and relationship quality are paramount to success.