Commercial Auto Excess Casualty Adjuster

This is a fully remote position, open to applicants in United States.

📋 Description

• Investigate, assess, and resolve intricate commercial auto liability claims that involve excess layers of coverage, catastrophic injuries, multi-vehicle incidents, and high-risk situations.

• Perform in-depth coverage analysis, which includes policy interpretation, endorsements, exclusions, and considerations across multiple jurisdictions.

• Prepare coverage position letters, incorporating reservations of rights and denials, in accordance with regulatory and internal guidelines.

• Manage litigation by collaborating with defense counsel to evaluate strategies, monitor case progress, and ensure decisions are cost-effective and data-driven.

• Utilize Reserv's AI-powered tools to analyze claim summaries, severity forecasts, and structured data insights to improve accuracy and efficiency.

• Assess the handling of primary carriers and identify when excess involvement is necessary, guaranteeing timely and suitable intervention.

• Work in conjunction with MGAs, carriers, brokers, and internal teams, ensuring clear communication and upholding Reserv’s high-touch, white-glove service standards.

• Record all claim activities within Reserv's advanced claims platform, ensuring data integrity and adherence to both internal and external standards.

• Engage in audits, trend analysis, and feedback loops to support ongoing improvement and contribute to underwriting insights.

⛳️ Requirements

• Bachelor's degree or equivalent experience.

• More than 10 years of experience in commercial auto liability or casualty claims, ideally with excess or high-severity cases.

• Strong understanding of coverage analysis, litigation management, and complex liability assessment.

• Exceptional communication skills, capable of translating complex issues into clear, actionable insights.

• Comfortable operating in a technology-driven environment with modern systems and data-rich workflows.

• Active insurance adjuster's license from a designated home state; home state license is necessary if available.

• Willingness to obtain all required licenses within 60 days, including completing state-mandated testing.

• AIC, CPCU, SCLA, or similar professional designations are preferred.

• A JD degree is also a significant advantage.

• Experience with MGAs, TPAs, or non-admitted/excess & surplus lines is preferred.

• Familiarity with AI-enhanced claims tools or modern claims platforms is advantageous.

🏝️ Benefits

• Comprehensive health insurance package with nationwide coverage, including vision and dental.

• 401(k) retirement plan with employer matching.

• Competitive paid time off (PTO) policy.

• Generous family leave policy after 8 months of uninterrupted work.

• Flexible work-from-anywhere option to support your work-life balance.

• Apple laptop, large second monitor, and other quality-of-life equipment you may desire.

• Remote-first work environment.

• A culture centered around empathy, transparency, and empowerment.