Cobra Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise all elements of the COBRA client and member experience

• Oversee benefit elections, payments, and reporting for COBRA, FMLA, retirees, and LOA participants

• Manage incoming and outgoing calls from clients, members, and third-party partners

• Coordinate email and fax communications

⛳️ Requirements

• High school diploma or equivalent GED

• One year of experience in COBRA, FMLA, LOA, and retiree administration or coordination

• Familiarity with various Federal, State, and Company leave programs

• Knowledge of administrative system processes, including premium administration, eligibility, claims, billing, commissions, and reporting

• Customer service experience in a professional environment

• Proficient in Microsoft Excel, Word, and Outlook

• Strong problem-solving skills

• Excellent organizational abilities for multitasking

• Outstanding interpersonal skills

• Positive attitude and eagerness to learn

• Preferred: Bachelor’s degree

• Preferred: PowerStepp proficiency

• Preferred: Experience with JD Edwards

• Preferred: Comprehensive understanding of COBRA laws, HIPAA portability, and eligibility regulations

• Preferred: Knowledge of Social Security and Medicare legislation

🏝️ Benefits

• Health and wellness benefits

• 401(k) savings plan

• Pension plan

• Paid time off

• Paid parental leave

• Disability insurance

• Supplemental life insurance

• Employee assistance program

• Paid holidays

• Tuition reimbursement

• Additional incentives

• Annual incentive bonus plan