Coaching Manager, Consulting Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, nurture, and motivate high-performing teams.

• Encourage accountability, teamwork, ongoing growth, and alignment with the organization's strategic goals.

• Oversee hiring, onboarding, goal-setting, performance feedback, and development planning.

• Drive departmental outcomes, ownership, collaboration, and a culture of continuous improvement.

• Clearly and consistently communicate the company's goals and priorities.

• Make informed decisions while managing issues, changes, and conflicts.

• Exemplify Nexstar’s Guiding Principles and a commitment to team success.

• Design, pilot, and implement a coaching and consulting delivery model across operational disciplines.

• Collaborate with Inventory, Talent Acquisition, Finance, Software, and Workforce Development coaches.

• Evaluate member needs, suggest service solutions, and ensure effective implementation and follow-through.

• Cultivate and maintain strategic partner relationships for coaching-related services.

• Develop repeatable service playbooks, tools, and processes.

• Support strategic planning through data analysis and key performance indicators (KPIs).

• Guide internal coaches and consultants in service-oriented coaching methodologies.

• Advocate for member experience and service excellence.

⛳️ Requirements

• Demonstrated experience in managing or operating a service-oriented business, preferably in the trades or a similar sector.

• Strong comprehension of Nexstar’s coaching model and the strategic partner ecosystem.

• Financial insight and experience with business planning, budgeting, and performance metrics.

• Proven ability to lead cross-functional projects and manage complex initiatives.

• Exceptional communication and relationship-building abilities.

• Comfortable operating in a fast-paced, dynamic environment with a high level of independence.

• Willingness to travel to member locations and partner events (up to 25%).

• Previous experience in a coaching, consulting, or advisory capacity.

• Knowledge of operational functions such as inventory management, recruiting, finance, or software implementation.

• Experience in developing service delivery frameworks or playbooks.

• A passion for fostering growth in others and a strong belief in the value of partnership.

• Ability to conduct full-day presentations, engaging and interacting with participants in person.

• Capability to sit at a desk for extended periods.

• Ability to lift items weighing up to 15 lbs.

• Employment is contingent upon passing a pre-employment drug test and background check.

🏝️ Benefits

• Competitive base salary with potential for performance bonuses.

• Comprehensive health, dental, vision, basic life insurance, and disability coverage fully paid by the employer.

• 401(k) safe harbor plan featuring a 3% company contribution.

• Generous paid time off (PTO) plan.

• Reimbursement for home service expenses.

• Gym membership and cell phone reimbursement.

• Paid day for community service activities.

• Flexibility for in-person collaboration and remote work opportunities.