CNC Field Service Technician – Remote Work

This is a fully remote position, open to applicants in United States.

📋 Description

• Travel to client locations for the installation, repair, and maintenance of CNC machine-tool equipment and controls.

• Utilize mechanical and electrical skills to troubleshoot and repair CNC machinery.

• Leverage online technical documents, manuals, and vendor resources to investigate machine problems.

• Precisely document and report machine issues, repair progress, and installation updates to the office and customers.

• Advocate for and execute preventive maintenance on client machine-tool equipment.

• Provide after-sales technical support and training.

• Maintain a comprehensive understanding of the machine-tool industry and the products represented by the company.

• Carry out related responsibilities as needed.

• Report directly to the Service Manager.

• Commute daily from home and travel to client sites across a regional area.

⛳️ Requirements

• Proven expertise in mechanical/electrical repair or engineering is preferred.

• Background in CNC repair is advantageous.

• Proficiency in reading and interpreting drawings and schematics is essential.

• Familiarity with Microsoft Office and other software applications is beneficial.

• Capability to operate a laptop, smartphone, and various software tools.

• Strong technical, communication, and presentation abilities.

• Capacity to regularly lift 40–50 pounds and up to 50 pounds with assistance from tools or colleagues.

• Willingness to work flexible hours with frequent travel and driving within a regional area.

• Ability to perform professionally and responsibly in dynamic job environments.

• Competence in standing, walking, bending, kneeling, crouching, climbing, reaching, and working in confined or awkward spaces.

• Strong hand-eye coordination and fine motor skills.

• Capacity to work in industrial settings with exposure to noise, lubricants, coolants, metal chips, and various manufacturing conditions.

• Commitment to consistently wearing the required personal protective equipment (PPE).

🏝️ Benefits

• Company vehicle provided for travel to customer sites.

• Company-paid fuel expenses for travel.

• Competitive starting salary.

• Comprehensive health benefits including a zero-premium medical plan, vision, dental, and company-paid life insurance.

• Starting with over 3 weeks of vacation.

• 10 company-paid holidays.

• 401(k) retirement plan with company contributions.

• Tuition reimbursement.

• Employee appreciation events and perks.

• Employee Assistance Program.

• Training in CNC repair and Haas equipment during onboarding.

• Factory certification within the first year.