CNC Field Service Technician

This is a fully remote position, open to applicants in United States.

📋 Description

• Travel to client locations to install, troubleshoot, repair, and maintain CNC machine tool equipment and controls.

• Utilize mechanical and electrical expertise to diagnose and fix CNC equipment issues.

• Reference online technical documents, manuals, and vendor resources to investigate machine problems.

• Accurately complete and submit documentation regarding machine issues, repairs, installations, and status updates.

• Advocate for and execute preventative maintenance on customer machine tool equipment.

• Deliver after-sales technical support and training to customers.

• Maintain a thorough understanding of the machine tool industry and the product lines represented by the company.

• Report directly to the Service Manager.

• Commute daily from home to customer locations across a designated regional territory.

• Carry out related responsibilities as needed.

⛳️ Requirements

• Proven experience in mechanical or electrical repair or engineering is preferred.

• A background in CNC repair is advantageous.

• Competence in reading and interpreting drawings and schematics is essential.

• Familiarity with Microsoft Office and other software applications is a plus.

• Proficient in using a laptop, smartphone, and various software tools.

• Exceptional technical, communication, and presentation skills are necessary.

• Capable of regularly lifting 40–50 pounds.

• Willingness to work flexible hours and travel frequently within a regional territory.

• Strong mechanical and electrical skills are required.

• Ability to meet physical demands, including bending, twisting, stooping, reaching, lifting up to 50 pounds, and working in confined or awkward spaces.

• Comfortable working in industrial settings and consistently wearing required PPE.

• Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods.

• Strong hand-eye coordination and fine motor skills are important.

• Capacity to work responsibly and professionally in dynamic job environments.

🏝️ Benefits

• Company vehicle provided for travel to customer sites.

• Company covers gas expenses for travel.

• Competitive starting salary offered.

• Comprehensive health benefits, including a zero premium medical plan, vision, dental, and company-paid life insurance.

• Over 3 weeks of vacation available from the start.

• 10 company-paid holidays each year.

• 401(k) retirement plan with company contributions.

• Tuition reimbursement program.

• Employee appreciation events and perks.

• Access to an Employee Assistance Program.

• CNC repair and Haas equipment training provided during onboarding.

• Opportunity for factory certification within the first year.