CNC Field Service Technician

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Travel to client locations to install, troubleshoot, repair, and maintain CNC machine-tool equipment and controls.

• Utilize online technical documents, manuals, and vendor resources to investigate machine-related issues.

• Meticulously document and report machine problems, repairs, and installation progress to the office and customers.

• Advocate for and execute preventative maintenance on customer machine-tool equipment.

• Deliver after-sales technical support and training to customers.

• Maintain comprehensive knowledge of the machine-tool industry and the product lines represented by the company.

• Report directly to the Service Manager.

• Perform additional duties as assigned.

• Begin each workday from home and travel to customer sites within a designated regional territory.

⛳️ Requirements

• Strong mechanical and electrical skills are essential.

• Proven experience in mechanical or electrical repair or engineering is preferred.

• Background in CNC repair is advantageous.

• Proficiency in reading and interpreting technical drawings and schematics is required.

• Familiarity with Microsoft Office and other software applications is a plus.

• Capability to use a laptop, smartphone, and various software tools effectively.

• Exceptional technical, communication, and presentation abilities.

• Must be capable of regularly lifting 40–50 pounds.

• Willingness to work flexible hours and travel frequently within a regional area.

• Ability to meet physical demands including bending, twisting, stooping, reaching, and lifting up to 50 pounds, as well as working in confined or awkward spaces.

• Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended durations.

• Strong hand-eye coordination and fine motor skills are required.

• Must be comfortable working in industrial settings and wearing necessary personal protective equipment (PPE).

🏝️ Benefits

• A company vehicle is provided for travel to customer sites.

• Company-covered gas expenses.

• Competitive starting salary.

• Comprehensive health benefits package.

• Zero premium medical plan option available.

• Vision insurance coverage.

• Dental insurance provided.

• Company-funded life insurance.

• Starting with more than 3 weeks of vacation.

• 10 company-paid holidays each year.

• 401(k) retirement plan with company contributions.

• Tuition reimbursement program.

• Employee appreciation events and additional perks.

• Access to an Employee Assistance Program.

• Training for CNC repair and onboarding for Haas equipment.

• Factory certification within the first year of employment.