Cloud Vendor Management Specialist

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee the onboarding process for new vendors, from the initial request to final approval, which includes supplier registration, document management, internal coordination, and procurement workflows.

• Verify that vendors comply with information security, privacy, legal, financial, insurance, compliance, business continuity, and operational readiness standards.

• Facilitate the collection and assessment of contracts, statements of work, insurance certificates, security questionnaires, compliance attestations, financial data, and data-processing agreements.

• Keep vendor profiles up-to-date, including ownership records, risk classifications, documentation, approval statuses, and renewal dates.

• Organize evaluations for data center hardware, infrastructure platforms, cloud services, cybersecurity solutions, software, telecommunications, support services, and managed service providers.

• Create evaluation criteria and assist with RFI/RFP processes, demonstrations, proofs of concept, reference checks, and commercial assessments.

• Generate comparative analyses and vendor recommendations that highlight strengths, weaknesses, risks, costs, and alignment with business goals.

• Oversee renewal calendars, contract reviews, renewal strategies, negotiations, approvals, and continuity of service.

• Examine contracts, pricing structures, service levels, licensing, renewal clauses, termination rights, expenditures, consumption, benchmarks, and alternatives.

• Cultivate vendor relationships and conduct operational reviews, quarterly business reviews, renewal discussions, and engagements with executives.

• Maintain vendor scorecards and evaluate service-level performance, quality of delivery, responsiveness, support effectiveness, risk, and compliance with contracts.

• Manage escalations related to service failures, incidents, delayed deliverables, commercial disputes, and operational risks.

• Collaborate with Finance, FinOps, Procurement, and technology stakeholders on financial management of vendors and optimization of technology services.

• Analyze spending, usage, license distribution, maintenance costs, commitments, and pricing trends to uncover savings and cost avoidance opportunities.

• Assist with budgeting, forecasting, accruals, purchase-order planning, and variance analysis.

• Develop analyses related to total cost of ownership, ROI, unit cost, and multi-year financial projections.

• Suggest appropriate service sizing, supplier consolidation, license optimization, renegotiation of commitments, and enhancement of discount structures.

• Coordinate efforts among vendors and internal technical, procurement, finance, legal, security, compliance, and business teams.

• Create dashboards and reports to track spending, savings, renewals, performance, risk, contract statuses, and completion of action items.

• Support audits, third-party risk assessments, compliance reviews, strategic sourcing initiatives, infrastructure upgrades, and vendor offboarding processes.

• Engage in local and global cross-functional teams while performing related procurement, vendor management, contract administration, and financial analysis tasks.

⛳️ Requirements

• A bachelor's degree in business administration, finance, supply chain management, information technology, economics, or a related field, or equivalent practical experience.

• At least 4 years of experience in vendor management, vendor procurement, supplier management, contract administration, technology operations, strategic sourcing, or a related area.

• Proven experience managing vendors that provide data center infrastructure, cloud services, cybersecurity products, enterprise software, telecommunications, hardware maintenance, professional services, or managed services.

• Experience with vendor onboarding, due diligence, document exchange, supplier approvals, contract renewals, and ongoing relationship management.

• Ability to review commercial contracts, licensing frameworks, statements of work, service-level agreements, pricing schedules, renewal terms, and vendor proposals.

• Experience in comparing vendor proposals and renewal pricing with previous agreements, historical usage, current contracts, market alternatives, and organizational requirements.

• Strong financial and analytical skills, including spend analysis, budgeting, forecasting, variance analysis, total cost of ownership, return on investment, and cost-optimization evaluations.

• Capability to organize and lead vendor meetings involving technical teams, business stakeholders, procurement, finance, legal, and vendor representatives.

• Outstanding communication, negotiation, stakeholder management, organizational, and documentation skills.

• Ability to manage multiple vendor engagements, deadlines, approvals, renewals, and escalations while ensuring confidentiality and maintaining attention to detail.

• Advanced proficiency with spreadsheets, presentations, reporting tools, databases, and procurement or contract management systems.

• Preferred: Experience with NetSuite or a similar procurement, ERP, vendor-risk, or contract-lifecycle management platform.

• Preferred: Experience supporting hybrid infrastructure, on-premises data centers, VMware environments, public cloud platforms, cybersecurity operations, or enterprise technology modernization.

• Preferred: Knowledge of FinOps principles, software asset management, license optimization, third-party risk management, and best practices in technology procurement.

• Preferred: Experience in developing vendor scorecards, conducting executive business reviews, making sourcing recommendations, and creating multi-year commercial models; familiarity with visualization tools such as QuickSight is a plus.

• Preferred: Relevant certifications such as FinOps Certified Practitioner, CPSM, CSCP, PMP, ITIL Foundation, or other comparable credentials in procurement, finance, or technology.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company matching.

• Opportunities for professional development and growth.

• Flexible work arrangements and a supportive work environment.

• Employee discounts and wellness programs.