Clinical Trial Associate, Rater Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist with various tasks and functional areas to ensure the timely execution of the Cogstate Rater Training Program.

• Act as a liaison among Scale Management, the Clinician Network, Science, Site Training and Monitoring, and designated training contacts from sponsors.

• Oversee study reporting and maintain relationships with study sites, raters, CRAs, and sponsors.

• Ensure quality management and oversight for assigned clinical trial programs.

• Keep accurate records, update trackers in real-time, and manage a high volume of emails and communications with sites.

• Adapt to study changes and reprioritize tasks based on the needs of the study.

• Mentor junior members of the study team and supervise their work output.

• Provide support to Rater Services Managers with minimal oversight.

• Serve as the primary contact for sites, raters, and CROs from the start of the study through to its completion.

• Propel project activities and ensure the timely delivery of client deliverables.

• Offer operational support to site-level staff throughout the study lifecycle.

• Manage and deliver Phase I–III clinical trials in accordance with the project SOW.

• Track and communicate key project deliverables to the study PM, sponsor, or Rater Training Lead.

• Take on the Rater Training Lead role for small to medium-sized studies.

• Coordinate communications and scheduling for consultant LEAD.

⛳️ Requirements

• Bachelor's degree and/or over 3 years of relevant experience.

• More than 2 years of work experience related to clinical trials.

• Experience with study start-up is a plus.

• CRA/CRO experience is beneficial.

• Preferable experience in project management or service-related industries.

• Ability to juggle multiple tasks while remaining highly organized and methodical with a keen attention to detail.

• Strong interpersonal skills within teams and with customers and third-party providers.

• Proven ability to learn swiftly, work independently, plan proactively, and take initiative.

• High level of computer literacy; experience with clinical software is advantageous.

• Capability to succeed in a fast-paced, evolving environment.

• Excellent written and verbal communication skills.

• Skills in conflict resolution.

• Proficiency in Excel/Office.

• Exceptional record-keeping abilities and compliance with established procedures.

• Ability to manage multiple tasks and competing priorities effectively.

🏝️ Benefits

• Performance-based bonus with a target opportunity of 5% of annual base salary.

• Work remotely from anywhere in the United States.

• 20 days of vacation leave.

• 10 days of personal leave.

• 10 paid public holidays.

• 401(k) matching up to 3% of yearly salary.

• Competitive base salary with additional earning opportunities.

• Health and dental insurance with competitive company contributions.

• Free vision insurance for all full-time employees.

• 100% employer-sponsored short-term and long-term disability and life insurance.

• Flexible Spending Accounts for Healthcare and Dependent Care.

• Opportunities for learning and development, including mentorships and support for programs aimed at enhancing knowledge or obtaining certifications.