Clinical Specialist, TEG – MN, ND, SD

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Serve as the Clinical Specialist for the TEG product line, catering to customer needs.

• Promote the utilization and growth of the TEG product line at current customer locations within the designated territory.

• Assist in account-management sales efforts through clinical education and continuous case support.

• Oversee the existing TEG customer territory.

• Enhance product usage and broaden the customer base via clinical education and revenue enhancement.

• Educate both new and existing customers on all product and clinical details related to the TEG line.

• Provide on-site support for applications in laboratory, critical care, and operating rooms.

• Offer clinical expertise to establish TEG as the standard of care within accounts.

• Broaden TEG applications, meet annual sales goals, and cultivate clinician relationships.

• Visit hospital accounts to identify and train clinical champions, while building rapport with key decision-makers.

• Deliver dedicated on-site support for new customers during their go-live phase, including after-hours assistance.

• Investigate and address technical, operational, and clinical customer issues in collaboration with cross-functional teams.

• Maintain CRM records for the designated area and its customers.

• Support clinicians in VAD/ECMO, Trauma, cardiovascular, high-risk obstetrics, liver transplant, vascular, and critical care.

• Comprehend the competitive landscape and convert existing account business to TEG.

• Work alongside Account Managers on key account growth and revenue predictions.

• Provide support for regional and national trade shows.

• Stimulate demand for device, software, and add-on device upgrades.

• Assist in laboratory installation, validation, verification, training, competency, SOP, IQCP, logistics, and ordering processes.

• Prospect and nurture multilevel relationships, including those with C-level executives.

• Engage in product development, market needs assessment, quality investigation, and product launch activities.

• Willingness to travel up to 50% of the time.

⛳️ Requirements

• Bachelor of Arts or Science in Nursing (RN) or a related clinical field (Required).

• A minimum of 3 years of industry or clinically relevant experience.

• Preferably experienced in complex medical devices and/or critical care settings.

• Experience in an ICU/CICU, emergency room, trauma, or other critical care medical environments is preferred.

• Preference given to candidates familiar with operating the TEG® Analyzer, understanding result applications, and utilizing the software.

• Must be located within approximately 45 minutes of a major airport.

• Currently residing in the Minneapolis, MN area.

• Ability to travel up to 50% of the time.

🏝️ Benefits

• Sales incentive (commission) based on applicable plan terms.

• Eligibility for the Company’s long-term incentive plan, depending on the role.

• 401(k) plan with an employer match of up to 6% and no vesting period.

• Employee stock purchase plan available.

• Flexible time off for salaried employees.

• Hourly employees receive three to five weeks of vacation annually, depending on tenure.

• Up to 64 hours of paid sick time annually.

• Paid and/or floating holidays provided.

• Parental leave offered.

• Short- and long-term disability insurance included.

• Tuition reimbursement available.

• Comprehensive health and welfare benefits.