Clinical Specialist – Oncology, Infusion Care

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Implement the clinical business strategy for Medication Delivery Solutions.

• Execute clinical programs and initiatives related to the MDS Oncology product line.

• Advise on best practices and facilitate educational sessions for customers.

• Participate in conversion management, product implementation, and training for Medication Delivery Solutions offerings.

• Offer peer-to-peer technical and informative assistance for the Hazardous Drug Safety product line.

• Deliver foundational education and training on the HDS portfolio to clients in both inpatient and outpatient infusion environments.

• Assist with gravity infusion setups and provide recommendations for port access.

• Provide ongoing support to nursing and pharmacy teams to maintain existing business relationships.

• Visit key customer accounts to bolster retention and identify potential growth opportunities.

• Serve as a subject matter expert throughout the sales cycle.

• Create tools aimed at enhancing the clinical knowledge of the sales team.

• Document activities and updates in Salesforce.com.

• Engage in trade shows to promote the MDS product portfolio.

• Conduct training classes for customers focused on conversion or retention.

• Collaborate with the Regional Team on customer interactions from pre-sale to post-conversion.

• Provide product in-servicing and clinical education to end users.

• Carry out regional training and assessments as required.

• Support strategy sessions for conversion management and share best practices.

• Assist in clinical training for pharmacy sales consultants.

• Effectively utilize approved clinical studies.

• Complete necessary documentation for customer complaints.

• Travel as required based on account assignments.

• Maintain communication with both internal and external customers.

⛳️ Requirements

• Registered Nurse with a bachelor's degree (BSN preferred).

• 3-5 years of experience in infusion settings, including the safe handling and administration of hazardous drugs in either hospital or outpatient infusion environments.

• Strong understanding of Oncology Nursing Standards.

• Knowledge of and exposure to USP 797, USP 800, and current safe handling protocols.

• Familiarity with hazardous drug usage across various healthcare settings.

• 3-5 years of experience in educating others.

• Basic digital proficiency, including Microsoft Word, Excel, PowerPoint, and Outlook.

• Willingness to travel up to 90% to meet regional, area, and national needs.

• Ability to collaborate effectively within teams.

• Capacity to engage with individuals at all organizational levels, both internally and externally.

• Strong problem-solving skills.

• Ability to present information utilizing adult learning principles.

• Excellent verbal and written communication abilities.

• Strong organizational skills and meticulous documentation.

• Compliance with company policies and procedures is mandatory.

🏝️ Benefits

• COVID-19 vaccination/testing may be required or available in certain locations.

• Requests for workplace accommodations will be considered in accordance with applicable laws.

• Opportunities for learning, growth, and professional development.

• A collaborative, face-to-face work environment with a supportive company culture.