Clinical Specialist II – Enabling Technologies

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee assigned accounts within the designated territory by offering on-site consulting, support, and assistance to physicians and Operating Room staff.

• Train and educate physicians and hospital staff on navigation technologies, related equipment, and instruments during installations, trade shows, and lab sessions.

• Create training materials for hospital personnel.

• Gather product feedback from key surgeons and relay it to product development teams.

• Evaluate, troubleshoot, and resolve product-related issues.

• Deliver timely customer support through a thorough case collection process.

• Independently assist with Cranial and Spine cases and address related inquiries.

• Facilitate evaluations, labs, demonstrations, and installations.

• Onboard new Clinical staff on processes, procedures, and associated responsibilities.

• Stay updated on 7D (SeaSpine) and competitive Image Guided Surgery products and services.

• Collaborate with the Area Sales Manager to identify and develop sales opportunities.

• Work alongside cross-functional teams to promote clinical advantages and enhance account growth and case volume.

⛳️ Requirements

• Bachelor’s Degree (B.A.) in Nursing or other relevant disciplines.

• Two (2) to five (5) years of experience in medical device/navigation or a related field.

• Familiarity with MRI & CT, intra-operative imaging, stereotactic navigation, optics, or robotics.

• Practical experience in a hospital or Operating Room environment.

• Knowledge of informatics – PACS, DICOM, networking.

• Excellent interpersonal and communication abilities.

• Proficient in conveying technical subjects to diverse audiences.

• Quick analytical and problem-solving capabilities.

• Self-sufficient, strong work ethic, and highly motivated.

• High level of computer literacy.

• Willingness and ability to travel across the United States.

• Availability for off-hours, weekend, and holiday support as needed.

• Flexible daily schedule and availability.

• Frequent and continuous travel is necessary.

• A B.S. in a Biomedical or Clinical related field is preferred.

• Knowledge of video integration and routing is desirable.

• Experience in leading evaluations is advantageous.

• Familiarity with ETQ documentation is preferred.

• Ability to effectively train new Clinical Specialist hires is preferred.

• Previous experience in sales or customer service is a plus.

• Proficient in PC software applications, including Microsoft Office.

🏝️ Benefits

• Commissions based on performance.

• Comprehensive benefits.