Clinical Specialist, Deep Brain Stimulation

This is a fully remote position, open to applicants in Iowa.

📋 Description

• Provide support to the Deep Brain Stimulation Therapy team through surgical coverage, follow-up assistance, troubleshooting, customer service, and education within a designated territory.

• Act as the Medtronic DBS representative during surgeries and implant procedures by supplying necessary equipment and products.

• Exhibit proficiency in device selection, programming, implantation, testing, follow-up support, and troubleshooting.

• Keep updated on the latest information regarding assigned and competing products and services.

• Assess account requirements and educate caregivers and account staff accordingly.

• Train and inform physicians, hospital personnel, and office staff about products and therapies.

• Organize one-on-one sessions, in-service education programs, seminars, and external symposiums.

• Assist the district manager and in-house training department in onboarding new district employees.

• Offer sales support during or post-procedures, including implant registration, temporary ID cards, packing lists, and invoices.

• Place customer service orders for outstanding purchase orders and product replacements.

• Maintain communication with district personnel, customers, and Medtronic employees.

• Contribute to achieving regional and national project milestones.

• Adhere to quality policies, systems, and procedures.

• Perform other related tasks as assigned.

⛳️ Requirements

• High School Diploma or GED with at least 6 years of clinical or medical sales experience; or an Associate Degree with a minimum of 4 years of clinical or medical sales experience; or a Bachelor’s degree with at least 2 years of clinical or medical sales experience.

• Must have unrestricted U.S. work authorization at the time of hire and throughout the duration of employment; sponsorship is not offered below the Principal level.

• Valid driver's license and an active vehicle insurance policy are required.

• Review of driving record is necessary.

• Capability to operate under healthcare universal precautions and minimize exposure to infectious diseases and radiation.

• Must be able to serve as the primary resource for scheduled and unscheduled clinical events, which may include periodic weekends, evenings, nights, and overnight travel.

• Ability to work efficiently and independently with minimal supervision outside of clinical events.

• Willingness to attend national meetings, district meetings, and training sessions.

• Must be able to wear a 7–9 lbs protective lead apron for extended periods in the operating room.

• Capability to lift up to 40 lbs.

• Ability to sit, stand, and/or walk for 8+ hours each day.

• Must be able to bend, stoop, squat, and balance frequently.

• Close vision, distance vision, depth perception, and the ability to adjust focus are required.

• For degrees obtained outside the United States, a degree fulfilling 8 C.F.R. § 214.2(h)(4)(iii)(A) is mandatory.

• Preferred: Bachelor’s degree in a healthcare-related field.

• Preferred: Registered nurse or healthcare professional experience in a sterile environment.

• Preferred: Clinical experience with implantable neurological products and patient care.

• Preferred: Experience providing service to medical personnel regarding product usage.

• Preferred: Experience with medical device or pharmaceutical companies and clinical exposure in neurology, neurosurgery, orthopedics, operating room, pain management, or home healthcare.

• Preferred: Understanding of basic reimbursement processes and the healthcare landscape.

• Strong organizational skills and the ability to perform under pressure.

🏝️ Benefits

• Flexible benefits package.

• Sales Incentive Plan (SIP).

• Health insurance.

• Dental insurance.

• Vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance/reimbursement.

• Simple Steps global well-being program.

• Incentive plans.

• 401(k) plan with employer contributions and matching.

• Short-term disability.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan for eligible Vice Presidents or employees meeting IRS earning minimums.

• Paid sick time for temporary employees as mandated by state law.