Clinical Sales Specialist, MCS

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Promote and market Teleflex MCS products.

• Articulate clinically distinct product features, advantages, and technology utilizing authorized sales tools.

• Conduct product demonstrations and training sessions for physicians, nurses, perfusionists, and other healthcare professionals.

• Instruct customers on the correct usage of Intra-Aortic Balloon Pump/Catheter products in accordance with each IFU and Operator’s Manual.

• Provide case support for physicians performing product evaluations to ensure consistent product adoption.

• Manage the 24-hour IABP support line.

• Collaborate with the Regional Sales Manager and team members to create and execute a proactive sales strategy aimed at achieving sales objectives and enhancing customer satisfaction.

• Assess business conditions and sales trends with team members.

• Supply field intelligence on competing products, market activities, clinical support techniques, customer preferences, and product features to Marketing, R&D, and Clinical Medical Affairs.

• Exhibit thorough product knowledge and employ sales techniques within clinical environments.

• Provide sales assistance at conferences, society meetings, and marketing events.

• Operate in Interventional Cardiology, Cardiac Operating Rooms, or Critical Care settings throughout the designated geographic area to promote evaluations, adoption, and product utilization.

• Address customer inquiries or complaints and involve Clinical Medical Affairs when necessary.

• Cultivate relationships with medical personnel.

• Complete reports and administrative duties, including expense reports, competitive updates, and entries in Salesforce.com.

• Effectively manage time and asset costs.

• Report off-label inquiries following current protocols.

• Adhere to Teleflex’s Code of Conduct and comply with company policies, rules, procedures, and standards.

⛳️ Requirements

• Bachelor’s degree is preferred; however, an associate’s degree with a minimum of 3 years of cardiac experience may be considered in lieu of a bachelor’s degree.

• Mandatory experience in Adult Cardiac/Cardiovascular Intensive Care.

• Strong preference for experience with MCS.

• Previous industry sales experience is desirable.

• Prior industry clinical experience is strongly preferred.

• Exceptional customer service and presentation abilities.

• Effective verbal and written communication skills.

• Capability to manage challenging conversations and situations.

• Self-motivated with the ability to work independently.

• Capacity to thrive in a fast-paced, high-growth environment and manage multiple projects simultaneously.

• Strong problem-solving and analytical capabilities.

• Excellent organizational skills.

• Proficiency in computer technology, Microsoft Office tools, and CRM software and platforms.

• Willingness and ability to travel up to 75% or more of the time, both domestically and internationally.

• Valid driver’s license with a satisfactory driving record and properly insured motor vehicle.

• Ability to carry a detail bag weighing up to 20 lbs. and lift equipment weighing up to 30 lbs.

• Ability to stand and/or walk in hospitals or meetings for 6–10 hours per day, up to five days a week.

• Must establish and maintain vendor credentials through RepTrax, Vendormate, etc.

• Depending on customer/site requirements, vendor credentials may necessitate obtaining the COVID-19 vaccination.

🏝️ Benefits

• Equal opportunity employer.

• Reasonable accommodations are available to apply for a position.

• No unsolicited job offers or requests for money/equipment purchases upfront.