Clinical Resource Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Collaborate with LTC Sales representatives and Clinical Support Specialists to enhance account growth and introduce new corporate and individual LTC homes to the Skin Health Program.

• Exhibit exceptional organizational abilities to ensure successful completion of evaluations and implementations.

• Provide presentations, education, and/or in-services to inform customers about wound and skin care products.

• Participate in supporting existing and developing new customer policies and procedures.

• Perform weekly account updates using designated spreadsheets.

• Keep current with Best Practice Recommendations for Skin and Wound Care.

• Collaborate with the LTC team to create new program tools that improve account implementation and sustainability.

• Consistently uphold the policies and practices of healthcare facilities.

• Attend mandatory conferences and sales meetings.

• Execute additional duties as assigned.

⛳️ Requirements

• A University Nursing Degree, College Nursing Diploma, or a Degree/Diploma in a healthcare field relevant to the position.

• Current Registration as RN | RPN (includes RN, LPN, RPN).

• The ideal candidate is a Nurse specializing in Wound Ostomy and Continence (NSWOC) who has completed the IIWCC or SWAN course.

• At least 5 years of relevant work experience with an interdisciplinary clinical team in Acute Care, LTC, or Home Care settings.

• Minimum of 3 years of industry experience in Wound and Skin Care.

• Proficient computer skills (Excel/MS Word/PowerPoint) are essential.

• Excellent interpersonal and client service skills (both verbal and written).

• Strong dedication to excellence and meticulous attention to detail.

• Proven problem-solving capabilities along with solid analytical skills.

• Outstanding time-management skills and the capacity to juggle multiple tasks effectively.

• Ability to foster effective working relationships with staff, peers, and industry colleagues/contacts in a team setting.

• Demonstrated adaptability in undertaking a variety of tasks and functions.

• Strong multi-tasking and prioritization skills with a readiness to adapt to changes.

• Commitment to service, organizational values, and professionalism through appropriate behavior and demeanor at all times.

• Confident in developing and delivering education based on adult learning principles.

• Self-motivated and ambitious.

• Capable of working independently with minimal supervision.

• Able to rearrange daily schedules to meet the needs of LTC homes.

• Availability for all shifts as required for training and/or educational purposes.

• A valid driver’s license is required.

• Overnight travel is necessary to service all customers.

• Must reside within the designated territory.

• Preference will be given to Canadians and permanent residents.

🏝️ Benefits

• Collaborative work environment with highly engaged employees.

• Annual Employee Appreciation Week.

• Opportunities for career growth and training programs.

• Open communication with Senior Leaders.

• Employee referral program.

• Recognition programs.

• Social activities.

• And much more…