Clinical Lead, Therapy

This is a fully remote position, open to applicants in United States.

📋 Description

• Offer clinical leadership for a team of therapists, acting as the primary people manager and clinical coach.

• Deliver 1:1 coaching, constructive feedback, goal establishment, and professional growth opportunities.

• Collaborate with clinical and operational leadership to enhance department development, growth, performance, priorities, outcomes, and manage escalations.

• Convert clinical practice strategies and performance metrics into actionable recommendations.

• Spearhead continuous quality improvement, growth, and sustainability initiatives at both the department and company-wide levels.

• Engage in therapist recruitment and hiring processes, including conducting interviews and making hiring recommendations.

• Resolve patient concerns and complaints with a focus on Care Integrity.

• Mentor newly hired therapists and oversee their personal development objectives.

• Collaborate with Clinical Operations and cross-functional departments on decisions impacting providers.

• Guide direct reports on utilization, schedule optimization, incentive compensation earnings, and adherence to clinical policies.

• Oversee the complete performance lifecycle, including coaching, development planning, performance reviews, and formal performance management.

• Provide expert consultation on treatment planning, level-of-care determinations, complex cases, and clinical inquiries.

• Ensure clinical quality and compliance through thorough documentation reviews, chart audits, standards-of-care coaching, and quality initiatives.

• Support clinical and safety escalations with appropriate consultation, guidance, and follow-up coordination.

• Utilize clinical informatics and practice-pattern insights to enhance care and patient outcomes.

• Drive therapist engagement and retention through proactive support, early intervention, meetings, and clinically focused discussions.

• Adapt leadership responsibilities within a dynamic and expanding practice.

⛳️ Requirements

• Availability for full-time work in the Pacific Time Zone.

• A minimum of 5+ years of clinical experience.

• At least 5+ years of progressive management experience in the mental health field.

• Over 2 years of experience in leadership roles managing large teams.

• Active, independent license as a clinical social worker, marriage and family therapist, or counselor in at least two western states.

• Capability to obtain licensure in additional states as required.

• Willingness to travel occasionally as needed.

• Exceptional communication and interpersonal skills.

• Strong organizational and time management abilities.

• Capacity to work independently, effectively manage people, and collaborate as part of a larger team.

🏝️ Benefits

• Annual bonus potential of up to $10K.

• Employer-sponsored health, dental, and vision insurance, covering up to 100% of premiums.

• 401(k) plan with employer matching contributions.

• Paid time off (PTO) policies.

• Paid sick leave.

• 11 paid holidays throughout the year.

• Paid parental leave for eligible employees.

• Long-term retention benefits, including a 4-week paid sabbatical after 5 years of service.

• Occurrence-based malpractice insurance coverage, fully paid by the employer.

• Reimbursement for Continuing Medical Education (CME).

• Dedicated days allocated for CME activities.

• Support for licensing with upfront cost coverage.

• Provision of a technology package for work use.