Clinical Inquiry Specialist – Genetic Counselor

This is a fully remote position, open to applicants in United States.

📋 Description

• Address clinical, technical, and scientific inquiries from both internal and external clients related to genetic testing.

• Offer clinical expertise to laboratory personnel and molecular geneticists concerning accessioning inquiries, modifications to test orders, and interpretation of results.

• Collaborate with molecular geneticists and various departments to deliver timely, high-quality test outcomes.

• Support the creation of marketing materials, website content, scientific meetings, industry conferences, and networking with genetic counselors.

• Develop educational resources and assist with public speaking engagements for client and public education.

• Maintain professional certification through continuous education.

• Facilitate the intake and execution of Special Projects.

• Undertake specialized tasks that extend beyond standard genetic counseling responsibilities.

• Aid in the training of genetic counseling assistants.

• Identify and report issues or challenges to the Clinical Inquiry Specialist Manager.

• Adhere to the company's mission and values while complying with Quality Management System policies and procedures.

• Maintain consistent and dependable attendance.

• Advocate for inclusion, teamwork, collaboration, and consensus-building.

• Operate within standard office and genetic testing laboratory environments.

• Travel locally and overnight to engage with clients and participate in conferences.

⛳️ Requirements

• Master’s Degree in Genetic Counseling.

• ABGC/CCGC Board Certified or eligible.

• Authorization to work in the United States without sponsorship.

• A minimum of 2 years of experience in a Pediatric, Prenatal, MFM/NICU, or Adult (Cardio/Neuro) Genetics clinical role (preferred).

• Experience with whole genome and whole exome testing (preferred).

• Extensive knowledge of human genetics.

• General understanding of personalized health care, clinical genetics, laboratory medicine, and informatics.

• Capability to convey complex information clearly and relevantly to diverse audiences.

• Strong interpersonal and customer service abilities.

• Proficient in analyzing intricate problems.

• Exceptional verbal, nonverbal, and written communication skills.

• Proven ability to prioritize tasks and manage multiple responsibilities simultaneously.

• Ability to adhere to a designated work schedule.

• Demonstrated capability to perform essential duties with or without accommodation.

• Visual, auditory, and physical ability to conduct laboratory and computer tasks.

• Capacity to stand or sit for up to 50 minutes during each hour.

• Ability to navigate throughout the building.

• Must operate within standard office and genetic testing laboratory environments.

🏝️ Benefits

• Continuous education to uphold professional certification.

• Occasional local and overnight travel to meet clients and attend conferences.

• Full-time employment.