Clinical Informaticist II

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Evaluate clinical workflows, clinician requirements, EHR usability, and barriers to adoption; propose enhancements and focused end-user assistance.

• Collaborate with Tier 1 Subject Matter Experts (SMEs) to coordinate site-specific support, refresher training requests, office hours, and follow-up with stakeholders.

• Examine user feedback and identify recurring issues related to workflow, configuration, data quality, or interoperability; assist in triage and resolution efforts.

• Provide guidance to content owners on revisions to EHR documentation, FAQs, job aids, and training materials in response to workflow or system modifications.

• Assist in EHR implementation, Go-Live activities, Post Go-Live stabilization, clinical decision support, and optimization of workflows.

• Work with training partners to facilitate coaching, demonstrations, and learning interventions; evaluate whether identified user gaps are being addressed.

• Monitor user support trends, adoption challenges, risks, and recommendations; relay findings to clinical, technical, and program stakeholders.

⛳️ Requirements

• Master’s degree in Clinical Informatics, Health Informatics, Biomedical/Nursing Informatics, Health Information Management, or a related discipline.

• A minimum of 5 years of pertinent experience in clinical informatics or healthcare IT.

• Proven experience in assessing and enhancing clinical workflows, healthcare information systems, and EHR implementation, optimization, or clinical decision support.

• Capability to convert clinician and end-user requirements into actionable system, workflow, or process suggestions.

• Excellent analytical, communication, documentation, and collaboration abilities.

• Compliance with Federal/VA security, privacy, and information security standards.

• Eligibility to obtain a Public Trust clearance.

• Willingness to travel as necessary.

• Preferred experience with Oracle Health/Cerner Millennium, VA VistA/CPRS, FEHR, and VA/VHA/DoD EHR Go-Live or Post Go-Live activities.

• Preferred background in delivering or coordinating EHR workflow training, refresher courses, virtual classes, office hours, demonstrations, coaching, and site-specific user support.

• Preferred expertise in identifying training and proficiency gaps, supporting end-user adoption, and validating learning interventions.

• Preferred experience in creating or revising job aids, FAQs, training content, knowledge articles, and communications.

• Preferred experience in liaising among Tier 1 SMEs, clinicians, training teams, and distributed sites; tracking training activities and user feedback.

• Preferred familiarity with clinical decision support, data quality, interoperability, learning platforms, and SAFe/Agile methodologies.

🏝️ Benefits

• Health, dental, and vision insurance plans.

• Optional Flexible Spending Account (FSA).

• Paid parental leave.

• Safe Harbor 401(k) with employer contributions fully vested from day one.

• Paid time off along with 11 paid holidays.

• No-cost group term life/AD&D insurance plan, with optional supplemental coverage available.

• Pet insurance options.

• Monthly stipend for phone and internet expenses.

• Tuition and training reimbursement programs.

• A supportive work/life balance environment.