Clinical Implementation Specialist, Technology

This is a fully remote position, open to applicants in Canada.

📋 Description

• Provide in-person clinical education, training, and implementation support at client locations, involving up to approximately 75% travel and virtual follow-up as necessary.

• Educate clinicians and teams on digital dentistry processes, including CBCT imaging, intraoral scanning, CAD/CAM, and chairside restorative solutions.

• Offer clinical and workflow assistance to customers, internal teams, and partners.

• Act as a reliable resource for customers, sales teams, and dealers.

• Recognize workflow gaps and resolve issues effectively.

• Suggest practical enhancements and facilitate escalations with Customer Care, GBS, and Digital teams.

• Create and maintain educational materials to ensure standardized delivery.

• Provide structured field feedback to enhance training programs, workflow guidance, and customer outcomes.

• Keep abreast of clinical trends in digital dentistry.

⛳️ Requirements

• Bachelor’s degree in Dentistry, Dental Technology, Medical Technology, or a related field, or equivalent clinical or dental industry experience.

• Robust clinical background with hands-on experience in digital dentistry workflows (chairside and/or laboratory), including imaging and restorative/CAD/CAM processes.

• Proven success in delivering in-person clinical training and coaching dental teams in practical environments.

• Excellent communication and presentation abilities, with the skill to simplify technical concepts into actionable, practical workflows.

• Strong organizational skills and follow-through, capable of managing a field schedule and documenting activities as necessary.

• Willingness and capability to travel extensively (up to approximately 75%).

• All successful candidates must possess the right to work in the country where the position is located.

🏝️ Benefits

• Opportunities for professional growth and development.

• Competitive salary and benefits package.

• Supportive work environment with a focus on teamwork and collaboration.