Senior Implementation Engineer

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Implement technical planning, architecture, and deployment of on-premise communication solutions.

• Design, architect, install, configure, test, and validate Stryker's Vocera solution.

• Facilitate business process workshops and collaborate on the design of communication workflows.

• Set up the Vocera database and install system software.

• Conduct comprehensive system testing from end to end.

• Integrate the Vocera solution with various systems including phone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware.

• Share knowledge with customer technical staff while training system administrators and help desk personnel.

• Develop test plans, troubleshoot customer environments, and enhance Vocera system performance.

• Work with clinical leads to gather workflow requirements and design databases.

• Collaborate with internal cross-functional teams.

• Update stakeholders on project status.

• Ensure the protection of information and maintain the confidentiality of medical and sensitive records.

⛳️ Requirements

• Bachelor's degree in Computer Science or a related technical field.

• At least 2 years of relevant experience in a customer-facing technical services or support role.

• Proven skills in HL7 integrations or healthcare IT interoperability.

• Previous experience with VMWare vCenter in large production environments.

• Familiarity with blade server systems, storage arrays, and networking equipment relevant to modern virtualized data centers.

• Experience using monitoring tools such as Nagios and Zabbix.

• Proficient with configuration management tools like Ansible or similar.

• Knowledge of TCP/IP networking and security fundamentals.

• Experience with network load balancers such as Citrix ADC, NetScaler, or F5 Big-IP.

• Solid understanding of structured implementation methodologies and end-to-end testing of complex systems.

• Prior experience integrating nurse call and/or patient monitoring systems.

• Capability to deploy technology within the healthcare sector.

🏝️ Benefits

• Comprehensive health insurance options.

• Opportunities for professional development and career growth.

• Flexible work arrangements to promote work-life balance.

• A supportive and collaborative work environment.