Intapp Implementation Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Assist in the implementation and enhancement of Intapp, from gathering requirements and configuration to testing, deployment, and support.

• Configure and update workflows, forms, rules, and application settings under the guidance of senior team members.

• Provide support for client and matter intake, conflicts, risk and compliance, time recording, or related legal processes.

• Document requirements, process maps, configuration decisions, test cases, and support procedures.

• Prepare and execute functional tests; assist with user acceptance testing, document issues, and help verify corrections.

• Aid in data checks and integration testing between Intapp and other business systems.

• Investigate application issues and collaborate with senior engineers to resolve them.

• Create user guidance, training materials, and deployment communications.

• Maintain precise project and support documentation.

• Collaborate with client stakeholders and internal teams.

• Complete assigned configuration, testing, and support tasks accurately while promptly communicating any issues.

⛳️ Requirements

• A minimum of one year of hands-on experience using, configuring, supporting, or implementing an Intapp product; direct Intapp experience is essential.

• Experience in a law firm, legal technology team, or professional services environment is preferred.

• Practical exposure to at least one Intapp product, such as Intake, Conflicts, Open, Time, Walls, Flow, or Integrate.

• Understanding of workflows, forms, business rules, or application configuration.

• Some experience in supporting implementation tasks, testing, application support, or business process improvements.

• Strong written and verbal communication skills, with the ability to document work effectively and ask insightful questions.

• A careful and structured approach to troubleshooting and testing.

• A willingness to learn new Intapp products and develop technical and consulting skills.

• Familiarity with SQL, APIs, reporting, data mapping, or system integrations is desirable.

• Experience with legal sector systems such as Aderant or iManage is a plus.

• Participation in software upgrades, migrations, implementations, or user acceptance testing is advantageous.

🏝️ Benefits

• Equal opportunity employment consideration in accordance with applicable law.