Senior Implementation Engineer

This is a fully remote position, open to applicants in Kansas, +2 more states.

📋 Description

• Execute the technical planning, architecture, and implementation of on-premise communication solutions within customer environments.

• Plan, architect, install, configure, test, and validate Stryker's Vocera solution.

• Facilitate business process workshops and collaborate on the design of communication workflows.

• Configure the Vocera database and install the necessary system software.

• Conduct end-to-end system testing.

• Integrate Vocera with telephone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware.

• Transfer knowledge to the customer's technical staff.

• Train customer system administrators and help desk personnel.

• Develop test plans, troubleshoot customer environments, and optimize the performance of the Vocera system.

• Collaborate with clinical leads to gather workflow requirements and design databases.

• Coordinate activities with internal cross-functional teams.

• Communicate project status updates to stakeholders.

• Adhere to security protocols and protect confidential medical and sensitive records.

⛳️ Requirements

• Bachelor's degree in Computer Science or a related technical field.

• A minimum of 2 years of relevant experience in customer-facing technical services or support.

• Proven experience with HL7 integrations or healthcare IT interoperability.

• Previous experience with VMWare vCenter in large production environments.

• Familiarity with blade server systems, storage arrays, and networking equipment typical of modern virtualized data centers.

• Experience with monitoring tools such as Nagios and Zabbix.

• Experience with configuration management tools like Ansible or similar.

• Knowledge of TCP/IP networking and security fundamentals.

• Experience with network load balancers such as Citrix ADC, NetScaler, or F5 Big IP.

• Demonstrated understanding of structured implementation methodologies and end-to-end testing of complex systems.

• Previous experience integrating nurse call and/or patient monitoring systems.

• The ability to deploy technology in the healthcare sector is highly desirable.

🏝️ Benefits

• Flexibility for remote work.

• Travel requirement: 40%.