Clinical Account Manager, EOS – Great Lakes

This is a fully remote position, open to applicants in Ohio, +1 more state.

📋 Description

• Collaborate with Regional EOS accounts to enhance system utilization, ensure data access, engage surgeons, promote repeat EOS sales, and improve implant utilization.

• Connect with spine and orthopedic surgeons, service-line directors, and ATEC/EOS sales teams.

• Provide post-installation training and follow-up on the EOS system, sterEOS workstation, and data management/accessibility.

• Modify radiological acquisition protocols and enhance workflow and patient imaging care.

• Inform customers about system updates, upgrades, and retraining opportunities.

• Offer pre-sale assistance to the regional capital sales team.

• Conduct annual customer site visits and relay feedback to ATEC/EOS product managers.

• Lay the groundwork for future implementation of 3D modeling, Surgical Planning, and advanced orthopedic solutions.

• Spearhead data access initiatives, which include identifying stakeholders, communicating value, reviewing contracts and risk assessments, and ensuring internal coordination.

• Work collaboratively with Implementation teams before, during, and after installation to enhance customer value and facility efficiencies.

• Partner with marketing and communications teams to launch EOS programs and increase program visibility.

• Educate implant sellers across the territory on the advantages of EOS.

• Encourage surgeon adoption through demonstrations and education on best practices.

• Cultivate relationships with key opinion leaders, surgeons, and fellows utilizing EOS.

• Meet utilization targets, track monthly system usage, and report actuals and trends.

• Participate in monthly sales meetings, training programs, and trade shows.

• Travel within the designated territory to meet with customers.

• Maintain comprehensive daily territory and account reporting using Salesforce.

• Support sales operations and marketing teams in developing EOS benefits case studies.

⛳️ Requirements

• Bachelor’s degree.

• Over 2 years of proven sales and/or account management experience, preferably with knowledge in Spine or orthopedic medical devices and surgery.

• Proven success as a key member of a cross-functional team.

• Demonstrable experience in regularly interacting with customers and other sales personnel.

• Quick aptitude for learning medical and technical information.

• Excellent relationship-building skills, a strong work ethic, and a competitive spirit.

• High motivation level with the capacity to function both independently and as part of a team.

• Ability to work autonomously.

• Willingness to travel up to 50%.

• Must be eligible for and maintain credentials at all required hospitals, including compliance with applicable physical or vaccination requirements.

• Must be authorized to work in the United States without the need for current or future employer sponsorship.

🏝️ Benefits

• Health Care Plan (Medical, Dental & Vision).

• Retirement Plan (401k, IRA).

• Life Insurance (Basic, Voluntary & AD&D).

• Paid Time Off (Vacation, Sick & Public Holidays).

• Family Leave (Maternity, Paternity).

• Short Term & Long Term Disability.

• Complimentary Food & Snacks.

• Stock Option Plan.