Clinical Account Associate

This is a fully remote position, open to applicants in Connecticut, +1 more state.

📋 Description

• Collaborate with the Clinical Account Executive to devise strategies for acquiring and retaining both new and existing clients.

• Work in conjunction with sales teams to achieve corporate objectives and targets.

• Discover opportunities for Tempus algorithmic tests and additional services among current customers.

• Partner on upselling initiatives for a variety of products.

• Encourage customer utilization of online ordering via the Tempus Hub and EMR integrations.

• Identify and cultivate partnership opportunities with potential oncology clients for Tempus.

• Advocate for adherence to web-based molecular information tools.

• Evaluate the competitive landscape and assigned accounts to identify trends and relay customer insights.

• Track sales performance to ensure that targets are achieved.

• Create and execute a detailed territory business plan, inclusive of budgets, travel, territory management, and goal establishment.

• Embody and represent the Tempus company culture to both external and internal stakeholders.

• Develop and sustain relationships with physicians, office personnel, and pathology departments.

• Maintain regular communication with targeted physicians.

• Coordinate reviews of Medical Affairs reports with physicians following clinical orders.

• Manage kit and literature replenishment at accounts.

• Identify and participate in approved local conferences.

• Collaborate with accounts to gather necessary clinical data and progress notes for patients tested by Tempus.

⛳️ Requirements

• Must reside in Connecticut, New York State, West Albany NY, or the surrounding area.

• Bachelor’s degree in biology, life science, business, or marketing.

• Minimum of 1 year of relevant industry experience.

• Ability to rapidly assimilate pertinent genomic and oncology knowledge.

• Capability to work autonomously, communicate effectively, manage various projects, and prioritize daily responsibilities while adhering to critical deadlines.

• Proficient in maintaining market, customer, and product knowledge essential for supporting sales goals.

• Exceptional customer service abilities with a knack for engaging healthcare professionals.

• Strong administrative skills and the sophistication required to manage business operations in complex environments.

• Experience in sales support within healthcare, ideally in oncology or pathology, with a proven record of success is advantageous.

• General clinical experience is a plus.

• Willingness to travel throughout the territory as required.

🏝️ Benefits

• Comprehensive benefits package, which may include incentive compensation.

• Restricted stock units.

• Medical and additional benefits varying by position.