Client Support Representative

This is a fully remote position, open to applicants in Maine, +4 more states.

📋 Description

• Conduct virtual meetings with clients to explore available benefit options.

• Assist individuals and families in understanding and enrolling in applicable programs.

• Deliver professional and friendly customer service.

• Establish and nurture strong relationships with clients.

• Organize client appointments and maintain precise records.

• Adhere to established processes and systems with guidance from experienced mentors.

• Attend weekly coaching sessions, team meetings, and engage in professional development.

⛳️ Requirements

• Prior experience is not necessary.

• Exceptional communication and strong interpersonal abilities.

• Self-driven and eager to learn.

• Positive, professional demeanor and reliable.

• Comfortable working independently in a remote setting.

• Well-organized with the capability to manage appointments and follow-ups with clients.

• Interested in professional growth and aspiring towards leadership roles.

🏝️ Benefits

• Fully remote work.

• Flexible scheduling options.

• Comprehensive training provided.

• Continuous mentorship and coaching.

• Opportunities for career advancement based on performance.

• Recognition and performance-based bonus opportunities.

• Supportive team atmosphere.

• Opportunities to enhance leadership skills.