Client Solutions Operations Specialist

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Develop, format, and verify client-facing presentations in Google Slides and written communications by utilizing established narratives, templates, and data.

• Guarantee that deliverables are precise, refined, consistent, and suitable for professional interactions with clients.

• Coordinate input from cross-functional teams, monitor dependencies, highlight blockers, follow up with stakeholders, and assist in ensuring that commitments are fulfilled on schedule.

• Examine presentations and documents for accuracy, consistency, logic, grammar, formatting, and alignment with brand guidelines.

• Identify discrepancies, gaps, and unresolved inquiries prior to materials being presented to clients.

• Manage shared files, templates, meeting notes, and operational documentation.

• Assist Client Solutions leaders by managing operational rhythms, prioritizing changing needs, and ensuring critical workstreams progress smoothly.

• Organize meeting preparations, agendas, materials, logistics, decision tracking, action items, and follow-ups.

⛳️ Requirements

• Over 5 years of experience in executive operations, business operations, executive support, project coordination, or administrative support within a strategy consulting firm or a similar high-expectation setting.

• Outstanding attention to detail and quality assurance.

• Professional proficiency in English, both written and spoken.

• Capability to create and format executive-ready presentations in Google Slides and PowerPoint; a portfolio or practical exercise may be requested.

• Composed, mature, responsive, and tactful executive-facing demeanor.

• Proactive mindset with a strong inclination towards action.

• Exceptional organizational, prioritization, and time-management abilities.

• Proficient in managing multiple fast-paced workstreams across different time zones.

• Demonstrated sound judgment, discretion, and professionalism in handling confidential information and client matters.

• Experience or interest in marketing is advantageous.

• A curiosity to comprehend materials, identify inconsistencies, and pose insightful questions.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and continuing education.

• Flexible working hours and remote work options.

• Collaborative and inclusive company culture.