Client Solutions Advisor

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Provide consistent onsite and remote assistance to designated body shops and dealers

• Educate on products and encourage the adoption of new tools and updates

• Identify new business opportunities and support additional product sales to enhance revenue

• Assist customers in navigating best practices for using CCC’s electronic parts procurement solution

• Utilize performance reports to showcase customer success stories and areas for improvement

• Collaborate across functions with sales and implementation teams to maximize value in your territory

⛳️ Requirements

• Preferred: College Degree

• 1 – 2 years of experience in a repair facility, dealership, or a similar setting (collision estimating experience is a considerable advantage)

• Prior experience in territory management and B2B account management is preferred

• Excellent presentation, problem-solving, and communication skills

• Familiarity with technology, MS Office, and CRM tools

• Willingness to travel frequently (75% overnight or more)

• In-depth understanding of collision repair and dealership operations

• Strong work ethic and high energy levels

• Strategic thinker who operates with integrity and a customer-centric approach

• Confident decision maker and relationship builder

• Team-oriented and adaptable in a rapidly changing environment

🏝️ Benefits

• 401K Match

• Paid time off

• Annual Incentive Plan Performance Bonus

• Comprehensive health insurance

• Adoption Assistance

• Tuition Reimbursement

• Wellness Programs

• Stock Purchase Plan options

• Employee Resource Groups