Client Relationship Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage a portfolio of 3-4 designated strategic pharmaceutical and life sciences accounts.

• Create account plans that align BGBx Consulting and Communications capabilities with client commercialization requirements.

• Recognize, qualify, and pursue opportunities for new logos.

• Establish and nurture relationships at the C-suite/SVP level within client commercialization teams.

• Assess client needs throughout the commercialization process and engage relevant BGBx leaders.

• Seek and pursue cross-divisional and cross-practice white-space opportunities.

• Facilitate big-idea generation, breakthrough sessions, top-to-top meetings, and strategic growth initiatives.

• Formulate and implement strategic and tactical plans, agendas, briefs, and actionable next steps.

• Collaborate with practice leaders and delivery teams to qualify and shape opportunities, as well as develop proposals, pricing, and staffing.

• Lead client pursuits and coordinate cross-functional BGBx teams through the cross-solving process.

• Represent clients internally by providing insights on account intelligence, organizational dynamics, competitive landscape, decision-makers, and budget cycles.

• Present rolling pipeline and account-level revenue forecasts to the Chief of Commercial Strategy and Innovation.

• Take part in quarterly business reviews.

• Promote BGBx’s “Built for Breakthrough” value proposition and utilize integrated capabilities to enhance relationships, differentiation, brand equity, awareness, advocacy, and NPS scores.

• Meet success metrics including incremental cross-divisional revenue, net contract value growth, multi-capability engagement growth, qualified pipeline progression, and deepening senior relationships and account penetration.

⛳️ Requirements

• 12-15+ years of experience in pharmaceutical/life sciences and commercial consulting leadership, with a proven record of selling senior strategic engagements.

• Proficient understanding of the commercialization value chain, ideally with direct experience in at least two of the following: New Product Planning, Go-to-Market Strategy, Market Access, Brand Strategy, and Medical Communications.

• Proven history of opening and expanding accounts at the SVP/C-suite level within pharmaceutical commercial organizations.

• Significant experience with named account relationships and business development.

• Demonstrated ability to enhance account penetration and generate revenue opportunities across both new and existing client relationships.

• Strong background in professional services sales and knowledge of how client work is scoped, sold, and delivered.

• Prior delivery experience is advantageous.

• Successful in operating within an account-team model and influencing cross-functional teams without direct authority.

• Established network of pertinent client and industry relationships.

• Comfortable with being evaluated on revenue origination and cross-selling instead of billable delivery.

• Consulting-oriented mindset, exceptional executive presence, and strong communication skills.

• Familiarity with technology and AI, including the ability to understand and apply emerging technologies, artificial intelligence, and modern problem-solving methodologies.

• Willingness to travel as required based on client and business needs.

🏝️ Benefits

• Incentive plan.

• Health care insurance.

• Retirement plans.

• Generous paid time off and holidays.

• Wellness benefits.

• Life insurance.

• Learning and development opportunities.

• Additional benefits based on location.

• Collaborative, innovative, and inclusive culture.

• Opportunity to make a meaningful impact on healthcare and the populations it serves.