Client Relationship Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage a portfolio of 3-4 designated strategic accounts within the pharmaceutical and life sciences sectors.

• Create account strategies that align BGBx Consulting and Communications capabilities with client commercialization objectives.

• Identify, assess, and pursue opportunities for new business acquisition.

• Establish and nurture relationships with C-suite and SVP-level executives in client commercialization teams.

• Analyze client requirements throughout the commercialization process and engage relevant BGBx leaders.

• Seek and pursue opportunities that span across divisions and practices.

• Facilitate ideation sessions, breakthrough meetings, strategic growth initiatives, and top-level discussions.

• Develop and implement strategic and tactical plans, including agendas, briefs, and actionable next steps.

• Collaborate with practice leaders and delivery teams to qualify, shape opportunities, and formulate proposals, pricing, and staffing solutions.

• Lead client engagement efforts and coordinate cross-functional BGBx teams through the problem-solving process.

• Advocate for clients internally by gathering account intelligence, understanding organizational dynamics, competitive landscape, decision-makers, and budget cycles.

• Provide ongoing pipeline and account-level revenue forecasts to the Chief of Commercial Strategy and Innovation.

• Engage in quarterly business review sessions.

• Promote BGBx’s “Built for Breakthrough” value proposition and utilize integrated capabilities to enhance relationships, differentiation, brand equity, awareness, advocacy, and NPS scores.

• Achieve performance metrics including incremental cross-divisional revenue, growth in net contract value, increased multi-capability engagement, progression of the qualified pipeline, and depth of senior relationships and account penetration.

⛳️ Requirements

• 12-15+ years of experience in pharmaceutical/life sciences and commercial consulting leadership, with a proven ability to secure senior strategic engagements.

• Comprehensive understanding of the commercialization value chain, ideally with direct experience in at least two areas: New Product Planning, Go-to-Market Strategy, Market Access, Brand Strategy, and Medical Communications.

• Demonstrated success in opening and expanding accounts at the SVP/C-suite level within pharmaceutical commercial organizations.

• Extensive experience in named account relationships and business development.

• Proven track record of enhancing account penetration and creating revenue opportunities through new and existing client relationships.

• Strong background in professional services sales with an understanding of how client engagements are scoped, marketed, and delivered.

• Previous delivery experience is preferred.

• Ability to work effectively within an account-team model and influence cross-functional teams without direct authority.

• Established network of relevant client and industry connections.

• Comfortable being assessed on revenue generation and cross-sell performance rather than billable delivery.

• Consulting-oriented mindset, exceptional executive presence, and superior communication skills.

• Proficiency in technology and AI, including the ability to comprehend and apply emerging technologies, artificial intelligence, and contemporary problem-solving methodologies.

• Willingness to travel as required by client and business needs.

🏝️ Benefits

• Incentive plan.

• Health care insurance.

• Retirement plans.

• Generous paid time off and holidays.

• Wellness benefits.

• Life insurance.

• Opportunities for learning and development.

• Additional benefits based on location.

• A collaborative, innovative, and inclusive culture.

• Chance to make a significant impact on healthcare and the communities it serves.