Client Principal

This is a fully remote position, open to applicants in Connecticut, +2 more states.

📋 Description

• Take charge of the commercial success and profit & loss of a portfolio comprising strategic client accounts.

• Drive quarterly revenue goals through the development of new and expanded Statements of Work.

• Establish advisory-level relationships with senior stakeholders at client organizations.

• Position and promote Agentic AI solutions, which encompass autonomous workflows, AI agents integrated within business processes, and AI-enhanced product delivery models.

• Convert client challenges into Agentic AI-led Statements of Work, including assessments of AI readiness, agent design and orchestration, as well as enterprise workflow transformation.

• Generate executive alignment around the return on investment driven by AI, productivity enhancements, cost reductions, and competitive advantages.

• Collaborate with Solutions Architects and Delivery Leaders to shape and secure high-value engagements.

• Utilize Stride's chair and CEO to strengthen relationships and facilitate growth.

• Ensure the realization of existing Statement of Work revenues and proactively mitigate revenue attrition.

• Manage delivery risks in a proactive manner alongside the account team.

• Escalate issues and partner with Stride executives and delivery teams to find resolutions.

• Step in when senior-level intervention is necessary.

• Act as Stride's senior representative to client executives.

• Educate senior client stakeholders on agentic workflows, AI operating models, and readiness within the organization.

• Facilitate high-level discussions centered on outcomes and transformation.

• Collaborate with Delivery, Product, and Engineering teams to exceed client expectations.

• Advocate for an Agentic AI mindset internally and assist in advancing Stride’s consulting practices toward AI-enhanced and agent-driven execution.

• Engage with Stride’s chair and CEO for guidance and feedback.

⛳️ Requirements

• Proven experience in owning and growing strategic client accounts within consulting or professional services.

• Background in selling and delivering tailored software engineering and/or AI services.

• Track record of managing multi-million-dollar portfolios successfully.

• Strong executive presence.

• Excellent consultative selling abilities.

• Must be legally authorized to work full-time in the United States.

• Must indicate whether employment visa sponsorship is currently or potentially required.

🏝️ Benefits

• Equal treatment and opportunity in all aspects of recruitment, selection, and employment.

• Inclusive community and environment free from discrimination, harassment, and retaliation.