Client Partner – TMT

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership and implement go-to-market pursuit strategies within Tier-1 TMT enterprise accounts.

• Oversee intricate, multi-million-dollar, multi-year digital transformation initiatives.

• Collaborate with Salesforce leadership in co-selling efforts across Communications Cloud, Media Cloud, and Revenue Cloud.

• Partner with TCS Client Partners in a joint coverage model to establish Coastal as the dedicated Salesforce Center of Excellence.

• Identify and seize Salesforce and data transformation opportunities within existing TMT enterprise accounts.

• Direct pursuit strategy, proposal formulation, commercial modeling, and SOW architecture.

• Work alongside Pre-Sales and Delivery Leadership to ensure alignment of deal economics with delivery realities and margin objectives.

• Maintain rigorous pipeline management in Salesforce and provide accurate forecasts for enterprise pursuits, software influence, and professional services revenue.

• Build and sustain C-level relationships within TMT enterprises.

• Drive billable strategic roadmaps and discovery engagements.

• Act as the named, billable Executive Sponsor / Engagement Director for high-stakes programs.

• Facilitate monthly and quarterly executive steering committees.

• Conduct billable strategic advisory check-ins during the implementation phase.

• Connect pre-sales commitments with delivery execution, safeguard project health, and identify opportunities for Phase 2+ expansions.

• Counsel client executives on platform consolidation, AI-driven workflows, and data modernization.

⛳️ Requirements

• 15+ years of experience in enterprise consulting and commercial leadership within the Salesforce ecosystem or enterprise IT services.

• Extensive domain knowledge in Technology, Media, or Telecommunications (TMT).

• Demonstrated success in closing and managing multi-million-dollar, multi-year programs.

• Proven background in a hybrid “Seller-Doer” role, responsible for an enterprise bookings quota and billable client utilization.

• Strong architectural insight into enterprise-grade Salesforce solutions, including Core Cloud, Revenue Cloud/CPQ, Communications Cloud, Media Cloud, Data Cloud, and Service Cloud.

• Familiarity with related ecosystem platforms such as Snowflake, MuleSoft, Tableau, and core ERP/billing integrations.

• Established track record of operating within or alongside a Global Systems Integrator (GSI) like TCS.

• Ability to navigate matrixed pursuit teams and structured co-selling efforts with enterprise software partners.

• Experienced facilitator and communicator capable of leading boardrooms, RFP orals, and C-level executive steering committees.

• Willingness to travel approximately 50–75%, including potential international travel.

• Must possess full-time permanent US work authorization.

• Prior experience as a hands-on Management Consultant, Solution Architect, or Delivery Director is preferred.

• Experience with structured enterprise discovery methodologies, such as Salesforce “True North,” design thinking workshops, or capability maturity assessments.

• Hands-on or advisory experience within the Salesforce ecosystem; familiarity with Agentforce and other AI-driven implementations is strongly preferred.

• Knowledge of TMT-specific operating models, such as usage-based pricing, subscription lifecycle management, ad sales operations, or CSP subscriber care.

• Prior quota-carrying experience within a GSI-affiliated or partner-ecosystem sales organization.

• A Bachelor’s degree or equivalent practical experience is preferred.

🏝️ Benefits

• Flexible working hours with a focus on achieving a work-life balance (in that order!).

• Unlimited Paid Time Off (RTO).

• 401K plan with Company Match.

• Medical, Vision, & Dental coverage.

• Competitive quarterly bonus opportunities.

• Continuing education and certification reimbursements, particularly within the Salesforce and Snowflake ecosystems.

• Occasional in-house competitions with spot bonuses.

• Monthly All-Hands meetings.

• Open-door leadership approach with access to mentorship and guidance.

• Opportunities for accelerated growth, networking, and career guidance and support.

• Trust, transparency, and respect throughout all levels of the organization.