Client Partner

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Establish peer-level executive connections with senior operations and technology leaders in newly targeted enterprise accounts.

• Guide executive buyer journeys for comprehensive Dynamic Workforce Orchestration opportunities covering both front-office and back-office solutions.

• Elevate discussions to the senior executive tier and manage the sales cycle from initial executive contact to closure.

• Achieve VITO engagement with 30–50 target accounts through coordinated outreach with marketing, GTM engineering, and outbound teams.

• Present researched benchmarks, account-specific insights, and value hypotheses during initial conversations.

• Market and sell Intradiem's Dynamic Workforce Orchestration Operational Assessment, securing signed agreements.

• Conduct Operational Assessment engagements with defined workstreams, executive checkpoints, and data-driven deliverables.

• Facilitate introductions between client executive sponsors and Intradiem executive sponsors.

• Present assessment findings alongside the consulting team, including business cases, risk assessments, cash-flow analyses, recommendations, and solution roadmaps.

• Achieve consensus on next steps and coordinate with Account Executive, Solutions Consultant, and pre-sales teams for proposals, demonstrations, and contracts.

• Manage opportunities through proposal, negotiation, signature, and post-sale expansion identification.

• Engage in coordinated prospecting alongside marketing, GTM engineering, and cold outreach teams.

⛳️ Requirements

• A Bachelor's degree is required; an MBA is preferred.

• Over 10 years of experience selling complex, multi-stakeholder solutions to C-suite and senior executive buyers in large enterprise accounts.

• Proven track record of managing account relationships worth $10 million or more.

• Demonstrated ability to generate $5 to $10 million or more in new business annually.

• Experience in selling workforce management, contact center technology, business process outsourcing, or enterprise SaaS solutions is advantageous.

• Willingness to travel as needed to prospect and client sites.

• Proven capability to access and build trust with senior operations executives, including Chief Operating Officers.

• Experience collaborating with consulting or professional services teams on assessment-based or diagnostic-led sales engagements.

• Background in management consulting, strategy advisory, or similar client-facing advisory roles is a significant advantage.

• Strong executive presence and gravitas.

• Solid financial and business acumen, including the ability to build and defend ROI and business cases, considering payback period and cost-to-serve impact.

• Structured, hypothesis-driven problem-solving skills.

• Executive-level written and verbal communication abilities.

• Capability to create and deliver polished, insight-driven executive presentations.

• Trusted-advisor mentality.

• Ability to function effectively in a matrixed environment.

• Resourcefulness and resilience in navigating lengthy, complex executive sales cycles.

• Must possess the legal right to work in the country where the role is located.

🏝️ Benefits

• A people-first culture that emphasizes trust, respect, and flexibility.

• Opportunities to contribute time and resources to community initiatives.

• Commitment to equal-opportunity employment.