Client Partner – Account Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Build strong and transparent relationships with clients.

• Identify and pursue opportunities for account growth and cross-selling that align with client strategic objectives and company offerings.

• Utilize knowledge of client businesses, industry trends, and KPIs to offer strategic guidance and impactful solutions.

• Promote innovative thinking and encourage the development of cutting-edge solutions.

• Collaborate with marketing, sales, and product development teams to ensure client solutions are in line with business goals.

• Act as the main point of contact for client communications.

• Provide timely updates on project progress and outcomes.

• Address client concerns and resolve issues in an efficient manner.

• Educate clients regarding strategic directions and decisions.

• Keep up-to-date with market developments, emerging trends, and industry best practices.

• Leverage expertise in SEM, SEO, CRO, Social, Shopping, Display, and other digital channels to craft strategic plans aligned with client business objectives.

⛳️ Requirements

• 7-10 years of experience in Client Partner roles with a demonstrated history of executing successful campaigns.

• Proficiency in multiple digital platforms and understanding how they integrate.

• Familiarity with Google Analytics.

• Experience with research tools such as Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, and Commspoint.

• Proven success in analyzing data and utilizing analytics tools to inform marketing decisions.

• Advanced computer skills, particularly in Microsoft Excel and PowerPoint.

• Ability to multitask, prioritize, and manage time effectively across clients, multiple partner relationships, and internal initiatives.

• Exceptional communication and interpersonal skills, with the capacity to work effectively with both external and internal teams.

🏝️ Benefits

• Unlimited paid time off.

• Fully remote work environment.

• Flexible time off options.

• 20 paid holidays.

• Comprehensive Medical, Dental, Vision, Life & Disability insurance.

• Flexible Spending Accounts.

• Retirement plan with a match of up to 4% of contributions at 100%.

• Fringe benefits.

• Forma benefits.

• Access to unlimited Telemedicine and Teletherapy at no cost.

• Thankful giving initiative.

• Equity opportunities.

• Birthing parents are entitled to 16 weeks of leave with full pay.

• Partners receive 12 weeks of parental leave with full pay.

• On-demand learning resources.

• Mentorship program.

• Leadership and management development programs and resources.

• Monthly revenue-sharing payment opportunities through RevShare.

• Discretionary annual performance bonus.