Client Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the complete sales process from initial lead generation to product demonstration, negotiation, and closing the deal.

• Ensure precise CRM records and maintain consistent CRM hygiene throughout the sales cycle.

• Achieve activity KPIs and sales revenue goals.

• Manage and cultivate existing accounts, reduce attrition, provide regular touchpoints, and assist with renewals and documentation.

• Prioritize client requirements to guarantee outstanding customer service and satisfaction.

• Work in collaboration with marketing on marketing-qualified leads, timely follow-ups, and sales-marketing alignment.

• Prepare quotes, handle contracts, and manage RFP documentation and responses.

• Conduct both onsite and remote product presentations.

• Engage in trade shows and industry events.

• Provide regular updates on pipeline status, targets, and closed deals to the Director of Sales.

⛳️ Requirements

• A minimum of 10 years of sales experience, including at least 5 years in client management or account management.

• Demonstrated success in selling software solutions, including SaaS products.

• Extensive knowledge of CRM systems, especially Salesforce.

• Exceptional verbal and written communication abilities.

• Capacity to work both independently and as part of a team, with strong problem-solving skills.

• Experience in delivering software demonstrations and addressing objections.

• Strong organizational and time management capabilities.

• Self-driven, with a dedication to customer service and achieving sales objectives.

• Willingness to travel within Canada and the United States.

• Familiarity with Jonas Club software or similar solutions is a plus.

🏝️ Benefits

• Full-time, regular employment.

• 40 scheduled hours per week.